16 October 2023 – 13:15
Customer Notice
Johannesburg Water systems: afternoon update
RECOVERED/IMPROVED SYSTEMS
Midrand & Sandton systems
- Rabie Ridge reservoir
The reservoir levels have improved overnight, the outlet is 50% open and customers may experience poor pressure during peak times.
- Erand reservoirs 1 & 2 and tower
Both reservoirs and the tower remain stable and are supplying normally. Customers are requested to use water sparingly.
- Diepsloot reservoir
Water levels improved overnight; however, the outlet is 50% open and as a result, poor pressure may be experienced in the supply zone during peak times.
- Linden 1 reservoir and tower
Water levels in the reservoir improved overnight and it is now supplying normally. The tower levels are low, but it is supplying normally. Customers are requested to use water sparingly. The system is being reconfigured to boost supply to Linden 1 reservoir. Efforts to recover Linden 1 to acceptable level will continue until reservoir recovers.
- Randjieslaagte reservoir
The reservoir improved overnight, and the outlet remains 80% open. Customers may experience poor pressure during peak times.
- President Park reservoir and tower
The reservoir level improved overnight. The reservoir remains stable, and water supply is normal. The tower is currently on bypass (but feeding water to the area) due a challenge on Eskom’s infrastructure supplying the pump station. This will result in some areas of the tower zone to experience poor pressure to no water.
RECOVERING SYSTEMS
Central System
- South Hills tower
Pumping into the tower is currently ongoing due to improved incoming supply. The tower area is currently supplied directly from the tower. Customers in high-lying areas may still experience low water pressure while the system is recovering.
- Crown Gardens reservoir and towers
The reservoir remains stable, and the outlet is 80% open due to high demand and poor incoming supply. Pumping into the towers is ongoing with both towers suppling normally. Customers in high-lying areas may experience low pressure to no flows at times.
- Alexander Park reservoir
The reservoir levels improved overnight, and the system is supplying normally. The system is being reconfigured to boost the capacity of these reservoirs.
- Berea reservoir
The reservoir remains critically low due to poor incoming supply. The system is being reconfigured to boost the capacity of the reservoir.
- Eagles Nest reservoir
Remains critically low due to poor incoming supply. The system has been reconfigured to boost capacity into this reservoir.
Soweto system
- Naturena reservoir
The reservoir level remains critically low due to poor incoming pressure and high demand. Customers in some areas may experience poor pressure. Johannesburg Water is monitoring the system.
Randburg/Roodepoort system
- Helderkruin reservoir and tower
Both the reservoir and tower levels improved overnight and are supplying normally. Johannesburg Water is closely monitoring the system until it is fully recovered.
- Witpoortjie reservoir and tower
The reservoir remains critically low due to poor incoming supply. The outlet to the reservoir is currently throttled (reduced pressure and flow) at 30%. Pumping into the tower is currently on hold due reservoir levels which remains low. Due to low reservoir level the tower is currently bypassed. Customers may experience poor pressure.
Commando System
- Brixton reservoir: The reservoir is critically low due to poor incoming pressure. The outlet is 70% open resulting in reduced pressure and flow into the supply zone.
- Brixton tower: The tower has improved and supplying normally. Pumping is ongoing and dependent on the reservoir level. Demand on this system remains high.
- Hursthill 1 and 2 reservoirs: Both reservoirs remain critically low due to poor incoming supply. As a mitigating strategy, interventions are in place to augment Hursthill 1 reservoir. Hursthill 2 remains critically low and poor pressure to water is expected in parts of the supply zone.
- Crosby reservoir: Remains critically low due to poor incoming supply.
Alternative water supply has been arranged for the affected areas.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Ends
Issued by Johannesburg Water Communication and Marketing