1 April 2025 – 16:00

Customer Notice

REMINDER: Rand Water maintenance to impact some Johannesburg Water systems in April

Customers are reminded that Rand Water will be conducting two urgent maintenance operations on their infrastructure in April, which will impact some of Johannesburg Water’s systems. 

The first maintenance operation will take place at their Zuikerbosch Treatment Plant this Thursday, 3 April 2025 and will affect the Palmiet Pumping Station. For 8.5 hours, the station will operate at 89% of its capacity.

The Palmiet System supplies water to Johannesburg Water’s Midrand systems (all reservoirs and towers), Sandton systems (all reservoirs and towers), the South Hills Tower, as well as the Alexander Park Reservoir.

The second disruption will occur next Wednesday, 9 April 2025, when Eskom conducts its three-yearly maintenance at the Daleside Substation.

The substation supplies power to Rand Water’s Daleside Pumping Station, which supplies some of Johannesburg Water’s Deep South systems, namely the Ennerdale, Orange Farm, and Lawley Reservoirs.

During this maintenance, there will be no pumping at Daleside for eight hours.

During both maintenances, customers will experience poor pressure to no water. This serves as an early reminder for consumers to plan storage of water close to the time of the maintenance, and to use alternative means like rainwater harvesting to store rainwater for non-consumption use.

Ends

Issued by Johannesburg Water Communication and Marketing.