by l3rato | Oct 30, 2019 | Interruptions 2019
Ferndale
Kindly be informed that the tie-in for Ferndale was not done successfully as planned yesterday. However, some parts of the area that were affected their water has already been restored. The team is still onsite investigating the cause of no water for the remainder of the area that still does not have water.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | Oct 29, 2019 | Interruptions 2019
Klipfontein water shortages
Johannesburg Water is aware of continuous water outages that are affecting the Klipfontein View, and there are plans in place to resolve the supply problem in the near future. Currently the area is being supplied from Ekurhuleni municipality line which gets impacted as and when by the Rand Water restrictions. Johannesburg Water engaged with Rand Water this morning about the plight of residents of Klipfontein View and restrictions to the Chloorokop reservoir will be lifted so that water levels can be elevated to ideal pressure in order to resume service soon.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | Oct 29, 2019 | Interruptions 2019
Rand Water restrictions
City of Johannesburg residents are urged to reduce their water consumption patterns as water usage has increased at an alarming rate and this is of serious concern given the recent heat wave we have been experiencing. Johannesburg Water has begun throttling reservoirs between at the rate of 20% to 40% in line with restrictions imposed by Rand Water. Another heat wave is predicted this coming weekend and we need all hands on deck to ensure that we reduce consumption in order to protect the infrastructure. The restrictions have impacted lot of Johannesburg Water reservoirs capacity across the City of Johannesburg as demand increases daily.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | Oct 28, 2019 | Interruptions 2019
Kanana Park
We have a burst pipe in Kanana Park that affects ext. 4. The team is still assessing the extent of the damage. An update will be given once water is pumped out which will allow the team to access and plan for repairs.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | Oct 28, 2019 | Interruptions 2019
Lenasia
There is a high demand in Lenasia which means that Lenasia high Level reservoir won’t be able to supply areas like Zakariyya Park. There is currently low pressure and customers are urged to keep some water in buckets. There are 3 tanks at Tunsy str, Tumeric Str and Engen Garage until the heat wave is over. We plead with customers to use water sparingly.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
