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Team has been working throughout the night trying to resolve the issue of no water in the area. The team is still continuing with investigations. A water tanker is being organized in the interim. We apologize for the inconvenience and plead for patience.
Please note that the team is on site investigating the water outage with a standby foreman.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
Good day. We are currently experiencing hig water Demand in Ennerdale, Lawley reservoir such that both Ennerdale and Lawley reservoir are approaching empty in storage. We urge the community members of these mentioned areas to use water sparingly and report any burst pipe they notice on the road to 011375555, Twitter@JHBwater, email customer@jwater.co.za . Please do not leave taps running.
High areas such as Ennerdale ext 5, 9, 7 will experience between low to no water during this time. If the demand does not drop Johannesburg Water will have to close water to build capacity.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /