by l3rato | May 29, 2020 | Media Statement
29 May 2020
Immediate Release
CAUTION ON WATER QUALITY IN SCHOOLS TANKS AND PIPELINES
South Africa has been on lockdown for more than two months and water quality deteriorates over a period if not utilized frequently. It is in this spirit that Johannesburg Water would like to advise all School Management Teams across the City of Johannesburg to ensure the following:
- Water that is in the pipelines has been stagnant for more than two months and is not suitable for consumption without proper purging/flushing prior to use.
- Schools are advised to flush their taps for a minimum of 5 minutes to remove stagnant water and improve water reticulation and water quality.
- Schools that are using private water tanks need to refill the tanks with fresh water or treat water before being consumed.
- Johannesburg Water will clean and refill water tanks with fresh water to schools that are in our supply this coming weekend
Johannesburg Water conducts an average of 600 tests monthly to ensure the water quality we provide is in line with the South African National Standards (SANS 241), this is not meant to cause panic but should be done as a precautionary measure.
Residents are reminded that the City is still under level one water restrictions and we urge all to use water sparingly during this winter period, water and sewer problems can be logged using the bow channels:
Ends
Inquiries please contact
Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za
by l3rato | May 25, 2020 | Interruptions 2020
Please note, customers in Riverside View and Cosmo City currently using pre-paid tags will not be able to buy water due to the system crashing down.
Our IT team is currently working on the new server which we expect to be concluded later today. We are organising water tanks for the affected consumers and will advise of locations shortly. Apologies for the inconvenience.
by l3rato | May 22, 2020 | Interruptions 2020
1. #SystemMaintenance
Kindly note that our email service will not be available due to a system maintenance from Friday 22/05/2020 (20:00) to Sunday 24/05/2020 (12:00). Please call COJ call centre at 086 056 2874 to log all queries.
2. #Sandton
Please note that there have been delay with the repairs to the emergency burst pipe. The team will start with repairs tonight. The estimated time for completion of repairs is tomorrow morning
Suburb(s) Affected: Sandhurst, Sandton City, Parkmore, Atholl Gardens, Strathavon, Sandown, Morningside, Hurlingham, Benmore Gardens, Inanda, New Brighton, Hyde Park, Killarney.
Date: 22- 23 May 2020
Impact: No water
Reason: Repair burst pipe on a 375mm dia pipe corner Grayston Drive and West Street, Sandton.
Suburb(s) Affected:Sandhurst, Sandton City, Parkmore, Atholl Gardens, Strathavon, Sandown, Morningside, Hurlingham, Benmore Gardens, Inanda and New Brighton
Date: 22 May 2020
Time: 08:00- 18:00
Impact: No water
Reason: Repair burst pipe on a 375mm dia pipe corner Grayston Drive and West Street, Sandton.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | May 19, 2020 | Interruptions 2020
Planned interruption
1. Suburb(s) Affected: Selby Phase 1
Street name(s): Webber and Rogers street
Date: 01 June 2020
Time: 08:00- 19:00
Impact: No water
Reason: Tie-in
2. Suburb(s) Affected: Witpoortjie Estate
Date: 02 June 2020
Time: 09:00- 13:00
Impact: No water
Reason: Rand Water changing bulk meter
- Suburb(s) Affected: Lenesia South, Lehae, Zakariya Park, Vlakfontein, Magson Manor, and Fine Town
Start date: 09 June 2020 – 08:00
End date: 10 June 2020 – 10:00
Impact: No water
Reason: Install control valve
Water Tankers: Will be provided
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | May 14, 2020 | Interruptions 2020
Suburb(s) Affected: Roodepoort CBD, Roodepoort West, Davidsonville, Factoria, Manufacta, Technikon, Tornado Park , Georginia, Hamberg and Discovery Ext. 6
Date: 14 May 2020
Time: 08h00-22h00
Impact: No water
Reason: Tie-in new pipeline to existing mainy
Water tanker:
- Albertina Sisulu Rd Roodepoort CBD – BP Garage
- Albertina Sisulu Rd Roodepoort West – Jumbo Meat
- Nefdt Str Roodepoort West – Joshco flats
- Davidsonville – Clinic
- Davidsonville – Church
- Tornado Ave Hamberg – Shop
- Albertina Sisulu Rd Hamberg – Caltex
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /