CLOSURE OF JOHANNESBURG WATER SITES – 06 JULY 2020

CLOSURE OF JOHANNESBURG WATER SITES – 06 JULY 2020

by | Jul 6, 2020 | Media Statement

06  July 2020

Closure of Johannesburg Water sites

The Johannesburg Water Head office and its adjacent office building, Swiss House which houses the mini call centre as well as the Randburg Depot are closed due to positive Covid-19 cases from employees who work in these buildings.

Johannesburg Water is currently in the process of deep-cleaning the sites and tracing direct contacts of the positive cases.

Customers are requested to make use of the COJ 24-hour customer care line on 086 056 2874 to report issues pertaining to water and sewer infrastructure in the interim.

JW will open the closed sites as soon as it is possible and safe to do so.

We urge all residents to be patient as we navigate the challenge posed by the virus together. Johannesburg Water remains committed in delivering services to the residents of the City of Johannesburg.

Ends
Inquiries please contact

Eleanor Mavimbela
Acting Communications Manager
011 688 6672
071 313 6327
Eleanor.mavimbela@jwater.co.za

orange farm

by | Jun 30, 2020 | Interruptions 2020

Water Interruptions

 

 

CANCELLEDSuburb(s) affected: Orange farm , Ennerdale , Lawley and Poortjie

Start date: 05 July 2020- 08h00

End date: 07 July 2020- 20h00

Impact: No water

Reason: Daleside pump station maintenance

Water tankers: To be provided

 

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

05 July 2020 – Orange Farm, Ennerdale, Ennerdale South, Lawley, Grasmere, Finetown, Stretford, Drieziek, Lakeside

by | Jun 25, 2020 | Interruptions 2020

  1. Suburb(s) affected: Orange Farm, Ennerdale, Ennerdale South, Lawley, Grasmere, Finetown, Stretford, Drieziek, Lakeside

Date: 05 July 2020
Time: 08h00-20h00
Impact: No water
Reason: Rand Water will not be able to pump water due to  Eskom maintenance

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

cosmo city

by | Jun 22, 2020 | Interruptions 2020

Water Interruptions

 

 

The team will resume with the repairs work on the 400 diameter steel pipe again  this morning. The depot has organised tanks for all affected extentions and no  ETA at this moment. Apologies for the inconvenience.

 

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

01 and 02 July 2020

by | Jun 22, 2020 | Interruptions 2020

Water Interruptions

 

 

1. Suburb(s) Affected: Parkhurst, Rosebank, Saxonwold, Parktown North, Dunkeld, Hyde Park & Houghton Estate.
Date: 01 July 2020
Time: 09h00-16h00
Impact: No water
Reason: Installing fire hydrants and link pipe

2. Suburb(s) affected: Diepkloof
Date: 02 July 2020
Time: 07h00-20h00
Impact: No water
Reason: Replace two 600mm gate valves

 

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /