SERVICE PROVIDERS WARNED OF PROCUREMENT SCAM

SERVICE PROVIDERS WARNED OF PROCUREMENT SCAM

Media Statement: no embargo
11 May 2021

SERVICE PROVIDERS WARNED OF PROCUREMENT SCAM

Johannesburg Water (SOC) Ltd warns the public of fake letters of appointment resulting from tender adjudication, we advise for necessary precautions to be taken regarding to this scam to avoid any possible loss or damage. JW will also not request tenderers to provide identity numbers on the appointment letters to service providers.

Please note that these requests are fraudulent and any transactions concluded through these invitations will be at your own risk and Johannesburg Water will not be held accountable.

Letters of appointment from JW will contain the following details:

1. Issued on an official letterhead with both JW and City of Johannesburg logos;
2. A schedule of rates will be attached;
3. A Johannesburg Water official contact number for further queries.

Johannesburg Water urges all prospective service providers to always verify the authenticity of the letter of appointment that they receive through our Supply Chain Management Unit: 011 688 6535.

Members of the public are requested to report any suspicious or corrupt activity at the City of Johannesburg’s anti-fraud hotline number: 0800 002 587

All procurement opportunities from JW can be found on the official website www.johannesburgwater.co.za

ENDS
Issued by Johannesburg Water
Stakeholder Relations and Communications Department
Eleanor Mavimbela
Eleanor.mavimbela@jwater.co.za
0713136327

Bramley view & Corlett Gardens

1. Suburb(s) affected: Bramley view & Corlett Gardens
Street Names: All streets
Date: 13 May 2021
Time: 08:00-19:00
Impact: No water
Reason: Tie-in.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Glenhazel

Johannesburg Water has been monitoring the water levels at Randjieslaagte reservoir, since repairs were completed on a 600mm valve on Monday. The reservoir is currently at 2.4m. Several customers continue to experience no water / poor pressure after work was completed. Johannesburg Water has taken the costumer concerns seriously and is being purposeful and thorough in investigating the cause of the problem.

We will shortly receive feedback from the pressure logging on the supply line to the reservoir. Jojos have been placed in affected areas. Johannesburg Water apologises to customers for the inconvenience caused. Further updates will be provided in due course.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

11 – 12 May 2021

Water Interruptions

 

 

1. Suburb(s) affected: Witkoppen Ext.140
Date: 11 May 2021
Time: 08:00-18:00
Impact: No water for duration of 8 hours Reason: Tie-in.

2. Suburb(s) Affected: Orange farm (Driziek 2 and 3)and 10
Street names: All streets Date: 11 May 2021
Time: 09:00-18:00
Impact: No water supply
Reason: DMA pressure drop test

3. Suburb(s) Affected: Orange farm Ext 1, Lakeside Ex 1, 2 and 3, Stratford 2 and 10
Street names: All streets
Date: 12 May 2021
Time: 09:00-20:00
Impact: No water supply
Reason: Connecting New water pipes to existing pipes

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /