Daily water supply system status updates:
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Unplanned Interruptions
1. Repairs on two major bursts at corner Witkoppen and William Nicol Drive: Large area outage
Intermittent rain has delayed repairs on the second burst, as the excavation was flooded. The team, together with management, have been onsite throughout the night to finalise repairs, and work will continue this morning until repairs are completed.
Scope of work:
• Repairs to second burst
• Flushing of the network
Affected areas include parts of:
Douglasdale, Fourways, Magaliesig, Witkoppen, Maroeladal, Fourways Gardens, Craigavon, Kengies, Dainfern, Lonehill, Beverly, Paulshof, Pineslopes, Magaliesig View and Noscot.
There is no estimated completion time at this stage. Further updates will be provided to customers. Johannesburg Water apologises to customers for the inconvenience caused.
UPDATE: The team has finalized repairs on the second burst. Valves will be opened gradually to monitor for leaks.
2. No water in parts of Yeoville, Bertrams and Bezuidenhout Valley
Johannesburg Water apologises to customers affected by the outage in parts of Yeoville, Bertrams and Bezuidenhout Valley. During the planned maintenance of reservoirs, Yeoville reservoirs 1 and 3 were isolated to complete the cleaning of Yeoville 2 reservoir. Operational challenges during the opening of outlets, resulted in overflow of Yeoville 1 and 3 reservoirs.
The teams are currently onsite and ensuring that valves are opened to allow the recovery of the network, and to reduce the overflow at the reservoirs.
Customers in high lying areas will experience no water/ low pressure as the systems are normalising. Johannesburg Water apologises to customers for the inconvenience caused.
3. Areas Affected: Zondi reservoir and Dobsonville tower
Date: 30 March 2023
Time: 08:00 – 18:00
Impact: No water
Reason: Repairing a water leak
Planned Interruptions
1. Areas Affected: Ebony Park (all extensions) Kaalfontein (all extensions) Ivory Park (all extensions) Rabie Ridge (all extensions)
Street Names: all Streets, Avenues, Roads, Drives in Ebony Park, Kaalfontein and Ivory Park
Date: 30 March 2023
Time: 08:00 – 16:00
Impact: No water
Reason: RW Inlet Meter Replacement – President Park
Location of temporary alternative source of supply (e.g., Roaming Water Tankers):
Ebony Park – Cnr Acacia & Blue Gum Road (Spar), Cnr Archerfish & Mudhopper Street (Boxer) and Cnr Angelfish & Fingerfish Street. Kaalfontein – Cnr Angelfish & Archerfish Street (Shoprite), Angelfish & Republic Road (Kaalfontein corner).
Ivory Park – Freedom Drive & Riverside Road (Pick & Pay), Swazi Inn (Pick & Pay), Lord Khanyile Precinct, Emthonjeni Taxi rank, Mpumelelo Clinic, Thuthukane Clinic, Hikhensile Clinic.
Rabie Ridge – Cnr Strandloper & Rietduiker Road (BP garage).
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za