13 June – 2023 20:45
Customer Notice
Eskom power trip at Rand Water Palmiet pump station impacts Johannesburg Water’s systems
Pumping at Rand Water’s Palmiet pump station resumed at full capacity earlier this evening, after an Eskom power failure affected pumping for a short duration today.
As a result, Johannesburg Water infrastructure has been impacted by reduced supply and low levels, specifically at the Alexander Park reservoir and South Hills tower. At this time, the reservoir and tower remain critically low to empty.
As Rand Water systems gradually recover, there will be an improvement in affected Johannesburg Water systems.
The entity will be arranging alternative water supply for the affected areas. Further information will be communicated as it becomes available.
Alexander Park reservoir supply zone:
Kensington, Benrose, Heriotdale, Denver, De Wetshof, The Gardens, Malvern, Cleveland, Elcedes and Wychwood.
South Hills tower supply zone:
Risana, South Hills, Tulisa Park, Steeledale, Linmeyer, Oakdene, Rosettenville and Klipriviersberg Estate.
Customers in lower lying areas may still have water, while customers in higher lying areas will experience no water.