29 August 2023 – 12:45
Customer Notice
Update: Johannesburg Water systems impacted by poor supply and high demand
The following Johannesburg Water reservoirs and towers are still struggling with capacity due to poor supply and high water demand. Customers are requested to reduce consumption.
Linden 1 reservoir and tower
Remains stable and normal, while the tower recovered overnight but consumption is high and will affect capacity.
South Hills tower
Water levels are low but recovering and supplying normally. Residents in this supply zone may still be experiencing low pressure as the system is still recovering. Supply has improved significantly but demand is high and customers in low-lying areas are requested to reduce consumption to allow recovery.
Commando System
• Crosby reservoir: Remains critically low but is supplying normally.
• Hursthill 1 and 2 reservoirs: Critically low due to high demand and slow recovery. Low pressure to no water is expected in higher lying areas. Customers in low-lying areas are requested to reduce consumption to allow for recovery.
• Brixton reservoir and tower: The reservoir remains critically low due to high demand and reduced supply from the Crosby reservoir. The outlet is 50% open to allow recovery of the system. Customers in this supply zone should expect low water pressure. The Brixton tower is also critically low but is supplying normally. Pumping is at half the capacity due to the low levels at the Brixton reservoir. Recovery is slow and customers are requested to reduce consumption to assist in recovery.
Eagles Nest reservoir
Remains critically low due to poor supply and high demand. Customers in this supply zone should expect low water pressure.
Doornkop reservoir
The reservoir is critically low, and recovery is slow due to poor supply and high demand. Low pressure expected and customers are requested to reduce consumption to allow recovery.
Alternative water supply is still being provided through 13 roaming trucks deployed at various key points in the supply zones of the struggling systems. Johannesburg Water is monitoring the systems and will provide more information.
Ends
Issued by: Johannesburg Water Communication and Marketing.