19 February 2024 – 12:45

Customer Notice

Sandton 1 and 2 meters closed due to high demand

Due to the overall high demand on Johannesburg Water’s systems, which severely affected the bulk supplier Rand Water’s capacity, the Sandton 1 and 2 meters have been closed. This is part of the Entity’s water management strategy, and to provide relief to the overall system.

Furthermore, as part of internal interventions, Johannesburg Water will throttle all the Sandton system’s reservoir outlets today to retain and therefore improve capacity in the systems.

The areas supplied by the Linboro Park and Marlboro direct feeds will be affected by no water.

Furthermore, all Sandton areas supplied by the reservoirs and towers will be affected by poor pressure to no water, especially high-lying areas.

Johannesburg Water will monitor and provide further updates as the situation improves.

Customers supplied by these reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged through water tankers for the affected areas. Johannesburg Water continues to monitor the above systems.

Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.

Ends
Issued by Johannesburg Water Communication and Marketing