6 March 2024 – 08:00

Customer Notice

Update: Eikenhof pump station repairs

As of 23:00 on Tuesday, 5 March 2024, City Power repairs and testing have been 100% completed at Rand Water’s Eikenhof substation. Rand Water was pumping at 50% since late afternoon on 5 March and has resumed pumping at 100% capacity since midnight.

The incident, which occurred on March 4 at about 20:00, interrupted the pumping into Rand Water’s Eikenhof pump station. This, in turn, affected the pumping into the systems of Johannesburg Water and affected storage capacities.

While supply is now restored, systems will take time to recover. Johannesburg Water is monitoring the network closely.

Affected systems supply mainly Soweto, Johannesburg South, Roodepoort/Randburg and Central.

• Commando System (Crosby reservoir, Brixton reservoir and tower and Hursthill 1 & 2 reservoirs)
• Johannesburg Central (Aeroton reservoir and tower, Crown Gardens tower 1 & 2 and reservoir and Eagles Nest reservoir including Alan Manor and Naturena reservoirs)
• Soweto (Chiawelo reservoir, Diepkloof reservoir, Doornkop West reservoir, Jabulani reservoir, meadowlands reservoir, Orlando East reservoir, Power Park reservoir. Zondi reservoir and tower and Protea Glen reservoir)
• Waterval and Weltevreden (Blairgowrie reservoir, Boschkop reservoir, Constantia tower, Cosmo City reservoir, Florida North tower, Helderkruin reservoir and tower, Honeydew reservoir and tower, Horizon tower, Kensington-B reservoir and tower, Linden 1 reservoir and tower, Linden 2 reservoir, Quellerina tower, Randpark Ridge reservoir, Waterval tower, Olivedale reservoir, Robertsville reservoir, and Witpoortjie reservoir and tower)

The Entity continues to throttle (reduce supply) outlets of the reservoirs to delay the impact of no water. Further updates on the recovery of the impacted infrastructure will be provided as they become available.