28 March 2024 – 10:00
Customer Notice
Randpark Ridge reservoir update
Johannesburg Water’s technical teams, including senior management, are currently on site conducting investigations into the poor pressure and inconsistent water supply from the Randpark Ridge reservoir.
Following the reconfigurations that were done yesterday, to divert water into the Randpark Ridge reservoir, there has been little to no improvement. As such, the Entity is working around the clock to find the cause of the water supply challenge, which is not related to the incoming bulk supply.
Johannesburg Water is aware that certain suburbs, particularly high-lying areas, are not receiving water at all.
Arrangements have been made for alternative water supply to all affected residents, including critical customers such as old-age homes and clinics.
Further details will be provided as soon as they become available.
Affected areas: /johannesburg-water-reservoirs-3/
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing.