10 May 2024 – 12:15
Customer Notice
Update: Eikenhof pump station
Following the power outage at City Power’s Orlando substation that occurred at 18:45 on Thursday evening, 9 May, several Johannesburg Water systems lost storage capacity.
The outage at the power utility’s substation lasted for several hours and negatively affected Rand Water’s Eikenhof pump station, which supplies Johannesburg Water’s systems. Consequently, the following systems were impacted: Commando System (Hursthill, Brixton and Crosby), parts of Lenasia, Randburg, Roodepoort, Soweto, Crown Gardens and Eagles Nest.
Commando System
The overall capacity is critically low. The Brixton reservoir is currently closed, and the tower is empty; however, pumping has resumed. Once the tower builds capacity, the reservoir will be gradually opened again, and the technical team will monitor the water levels throughout the day. The Crosby, Hursthill 1, and Hursthill and 2 reservoirs are critically low. Poor pressure to no water is expected in the entire Commando System.
Eagles Nest
The Eagles Nest reservoir has substantially dropped in water levels compared to Thursday. However, it is supplying normally.
Randburg/Roodepoort
Following the outage, some of the towers in the Roodepoort system were left empty, particularly the Constantia, Horizon, Waterval, and Quellerina towers. However, pumping has resumed, and some are gradually filling up. Johannesburg Water will monitor them throughout the day as the system improves.
Ends
Issued by: Johannesburg Water Communication and Marketing.