by l3rato | Jun 20, 2022 | archive, Media Statement
MEDIA STATEMENT
FOR IMMEDIATE RELEASE
Date: 20 June 2022
Protests in Soweto affecting Johannesburg Water’s Operations
Johannesburg Water informs residents of the disruption in our Operations because of the service deliver and electricity protest by Soweto residents.
The Operations teams are unable to attend to queries logged as various areas in Soweto, including Pimville, Diepkloof and Moletsane, are blockaded with debris, bricks and burning tyres
The teams will attend to calls as soon as it is safe to do so.
ENDS
by l3rato | Jun 20, 2022 | Interruptions 2022
1. Suburb(s)Affected: Fourways, Douglasdale, part of Bryanston, Lonehill, Broadacres, Magaliessig, Magalies View, Paulshof, Beverley, Witkoppen, Riverside View, Kengies, Stratford, Craigavon, Norscot, Sunninghill, Rivonia, Edenburg, Woodmead, Gallo Manor, Megawatt Park, Morningside Manor and the surrounding areas
Date: 21 June 2022
Time: 06h00-17h00
Impact: No water
Reason: Valve maintenance
Johannesburg Water thanks residents for patience and understanding and apologises for the inconvenience caused.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | Jun 20, 2022 | archive, Media Statement
MEDIA STATEMENT
FOR IMMEDIATE RELEASE
Date: 20 June 2022
Area outage with no water in Fairlands, Berario and parts of Northcliff
Johannesburg Water would like to inform the customers of a water outage in Fairlands, Berario and parts of Northcliff. The outage started yesterday (19 June 2022) afternoon until today, 20 June 2022. This is due to the vandalism of the telemetry cables and equipment as well as mechanical infrastructure housed at the Fairlands reservoir yesterday.
This left the site unautomated and with no telecoms regarding reservoir levels and flows. The whole incident caused the reservoir level to drop until it was totally empty. The vandalised reservoir supplies the mentioned areas.
The relevant depot was unaware of the incident and was responding to “NO Water” complaints in certain streets. Their investigation was extended when the area with no water grew larger. The depot then extended their search and investigations to PRV’s within the zone, and this later led to the Fairlands reservoir site, where vandalism took place.
It was only then that the reservoir was found to be totally empty, and steps were immediately taken to override the inlet valve and to start filling the reservoir.
Johannesburg Water urges customers to be patient while the system fills up and to use water sparingly.
ENDS
by l3rato | Jun 17, 2022 | Interruptions 2022
Suburb(s) Affected: Hamberg
Street Names: Various streets
Date: 28 June 2022
Time: 08h00-16h00
Impact: No water
Reason: Tie-in
Johannesburg Water thanks residents for patience and understanding and apologises for the inconvenience caused.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | Jun 17, 2022 | Interruptions 2022
Suburb(s) affected: Meadowlands zone 1 & 2, Mzimhlophe, Orlando west (Killarney), Meadowlands hostel.
Date: 21 June 2022
Time: 07h00-20h00
Impact: No water
Reason: Installing a 400mm x 400mm Tie-pies on the steel pipe
Johannesburg Water thanks residents for patience and understanding and apologises for the inconvenience caused.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za