Johannesburg Water Call Centre operations update

Johannesburg Water Call Centre operations update.

Johannesburg Water wishes to inform residents and stakeholders that the Johannesburg Water Call Centre is now fully operational.

Water and sanitation complaints can be logged on 011 6881699 / 0860562874
SMS: 0763335052
Email: customer@jwater.co.za
Facebook:  Johannesburg Water
Twitter: @jhbwater

We thank you for your patience and understanding as we strive to bring excellence in service delivery

Power failure at the Palmiet Pump Station

Power failure at the Palmiet Pump Station

04 April 2022

Rand Water’s Palmiet Pumping Station experienced power failures from Eskom this evening. Eskom technicians are currently on site to assess the magnitude of this. At the moment none of Johannesburg Water Reservoirs are affected however the continuation of this power interruption will impact supply to numerous areas across the City. This will include areas under the South Hills Tower, Alexander Park, Linksfield, Randjieslaagte and Midrand Reservoirs.

Johannesburg Water urges customers to reduce consumption during this time.

Issued by: Puleng Mopeli

ENDS

Blue Hills Ext 1, 11, 12, 15, 17, 21, 22, 24, 32, 53, 71 & Blue Hills AH

Suburbs Affected: Blue Hills Ext 1, 11, 12, 15, 17, 21, 22, 24, 32, 53, 71 & Blue Hills AH
Date: 31/03/2022
Time: 09h00-13h00
Impact: No water
Reason: Replacement of cross-boundary supply
Water tanks: Blue Hills Mall, African View & Howler, Summit & Mane, Saddle & Mane

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za