by l3rato | May 9, 2024 | Customer Notice
09 May 2024 – 20:30
Customer Notice
City Power outage affects pumping at Rand Water’s Eikenhof pump station
A City Power outage occurred at the Eikenhof substation at 18:45 this evening. This has affected pumping at Rand Water’s Eikenhof pump station and as a result, some Johannesburg Water systems will be impacted.
These are: the Commando System (which comprises Brixton, Hursthill, and Crosby), Randburg, Roodepoort, Soweto and Crown Gardens.
City Power is in the process of investigating the cause of the outage. There is currently no estimated time of restoration.
Johannesburg Water technical teams are actively monitoring the situation and updates will be provided to affected customers as they become available.
Issued by Johannesburg Water Communications and Marketing
by l3rato | May 8, 2024 | systems updates
8 May 2024 – 09:45
Systems Update
Yeoville Pump Station
City Power has completed repairs at their Bellevue substation, and normal pumping has resumed at Johannesburg Water’s Yeoville Pump Station. The system is slowly recovering, and it will take four to six hours for a normal water supply to return.
Most customers will have water after several hours, except for high-lying areas, which will recover last.
The affected areas are Hillbrow, Yeoville, Berea, Kensington, and all surrounding suburbs. Johannesburg Water has organised roaming water trucks to supply water to affected areas. Further details will be provided.
Bryanston Pump Station
There is a City Power outage in the Bryanston area, which is affecting pumping to the Bryanston Tower. As a result, the tower is currently critically low to empty.
Residents in the supply zone will be affected by poor pressure to no water. Johannesburg Water will arrange water tankers should the need arise.
Affected areas: /johannesburg-water-towers/
There is currently no estimated time for restoration. Pumping will resume once power is restored.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | May 7, 2024 | Customer Notice
by l3rato | May 6, 2024 | Customer Notice
6 May 2024 – 10:15
Customer Notice
Update: Commando System
Overall, the Commando System has improved compared to last week; however, it still remains under strain due to high demand.
Hursthill 1 and 2 reservoirs
The two systems have improved overnight, although levels are still low. However, the overall systems are supplying normally.
Crosby reservoir
The reservoir is currently critically low. Although supplying fairly, some residents will experience poor pressure, especially in high-lying areas.
Brixton reservoir and tower
The Brixton system is supplying normally.
Johannesburg Water has ongoing daily interventions to improve the system, including the daily throttling of the Hursthill 2 reservoir and the Brixton reservoir. These interventions also include augmenting the supply to the Hursthill 1 reservoir from nearby systems that have adequate supply.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | May 6, 2024 | Customer Notice
6 May 2024 – 15:45
Customer Notice
Update: Yeoville Pump Station
City Power’s central substation experienced a power outage which had an impact on the Johannesburg Water’s Yeoville pump station.
Although pumping resumed this morning at 10:00, it might be affected again later by the ongoing City Power repairs. According to City power, repairs will be completed by 18:00 this evening.
Thereafter, Johannesburg Water’s Yeoville pump station will resume pumping.
Please note, however, that it may take several hours for normal water supply to resume.
The affected areas: Hillbrow, Yeoville, Berea, Kensington, and all surrounding suburbs.
Ends
Issued by: Johannesburg Water Communication and Marketing
