by l3rato | Mar 10, 2024 | Customer Notice
10 March 2024
Customer Notice – 21:00
Update on the recovery of Linden 1 and Blairgowrie systems
Johannesburg Water technical teams are monitoring the progress of the Linden 1 and Blairgowrie reservoirs as they continue to be areas of focus.
Johannesburg Water also reached an agreement this evening with bulk supplier, Rand Water, for an additional 100 Mega Litres to boost volumes to supply struggling systems such as Linden 1 and Blairgowrie. This is aimed at alleviating the strain for communities in the greater Randburg area.
The reservoirs listed below are affected and are currently being supplied by the Waterval system:
• Kensington B reservoir and tower – The reservoir continues to supply normally while the tower is empty. No water is expected in the tower zone.
• Linden 2 reservoir – The reservoir is critically low. Poor pressure to no water is expected in the supply zone.
• Blairgowrie supplied by Linden 1 reservoir – The reservoir is critically low. Poor pressure to no water is expected in the supply zone.
• Linden 1 reservoir and tower – both reservoir and tower are critically low to empty. Poor pressure to no water is expected in the supply zone.
It is anticipated that with the addition supply from the bulk supplier systems wil improve overnight.
Further updates will be provided to customers in this supply zone.
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Mar 7, 2024 | systems updates
7 March 2024
Systems Update: Progress on systems affected by the City Power outage at Rand Water’s Eikenhof pump station
Johannesburg Water systems continue recovering, although complete recovery is projected to take at least days to a week.
Central System supplied by Eikenhof pump station
- Crosby reservoir has improved but remains low and supplying fairly. Poor pressure to no water is expected in the supply zone.
- Brixton reservoir has improved but remains low . Pumping has resumed, and the tower is gradually recovering. Poor pressure to no water can be expected in the supply zone.
- Hursthill 1 & 2 reservoirs are both critically low. Improvement remains low in the system, poor pressure to no water is expected in the supply zone. Hursthill 1 is being reconfigured to boost supply.
- Crown Gardens reservoir and towers are critically low. The reservoir outlet will be throttled to assist in recovery. Pumping will resume as soon as the reservoir has recovered. Poor pressure to no water is expected in the reservoir zone.
- Eagles Nest reservoir is critically low, supplying fairly to Alan Manor and Naturena reservoirs. Poor pressure is expected in the supply zone while the system is recovering.
- Aeroton reservoir and tower are supplying fairly, however, poor pressure is still expected in the supply zone.
- Berea reservoir (supplied from Zwartkopies) it is critical low due to high demand and poor supply pressure. Poor pressure to no water can be expected in the supply zone.
Soweto system by supplied Eikenhof pump station
- Chiawelo reservoir, Doornkop West reservoir, Power Park reservoir, Jabulani reservoir and Diepkloof reservoir, Orlando East and Meadowlands have improved and supplying fairly; however, poor pressure may still be expected in the supply zone.
- Zondi reservoir & tower, Braamfischer reservoir and Protea Glen reservoir are currently low but supplying fairly. Poor pressure to no water may be experienced in certain parts of the supply zone.
Randburg and Roodepoort system supplied by Eikenhof pump station
- Linden 1 reservoir & tower, Linden 2 reservoir and Blairgowrie reservoir are critically low. Poor pressure to no water may still be expected in the supply zone. Recovery is slow due high demand and reduced incoming flows as the system is still recovering.Linden 1 system may take longer to improve due to system configuration.
- Honeydew reservoir & tower and Olivedale reservoir: The reservoir has improved and supplying fairly, while Olivedale reservoir is still recovering. All systems have improved and supplying fairly.
- Cosmo City and Boschkop reservoirs have improved and supplying fairly, while Randpark Ridge reservoir is empty. Poor pressure may be expected in the supply zone.
- Robertsville reservoir, Fairlands reservoir and Corriemoor reservoir are low but supplying fairly.
- Kensington-B reservoir and tower have improved and supplying fairly.
- Helderkruin reservoir has improved while the tower is critically low. Pumping will resume as soon as the reservoir improved Poor pressure to no water to be expected in the supply zone.
- Witpoortjie reservoir has improved and supplying fairly while the tower is critically low. Poor pressure to no water may be expected in the supply zone.
- Constantia tower, Horizon tower, Waterval tower and Quellerina tower are critically low. While Florida North tower has slightly improved. Poor pressure to no water is expected in the supply zone.
- Quellerina tower and Waterval tower are both empty. No water is expected in the supply zone. Pumping will resume as soon as Waterval system recovers.
Sandton system supplied by Palmiet pump station
- Bryanston reservoir is low but improving while pumping has resume and tower is improving. Poor pressure is expected in high-lying areas.
- Illovo reservoir is critically low, while the tower is empty. The reservoir remains throttled to assist in recovery. Poor pressure to no water is expected in the supply zone.
- Linbro Park, Marlbor and Morningside reservoirs are critically low. Poor pressure to no water is expected in the supply zone.
- Marlbor reservoir has improved and supplying fairly including the two direct feeds (Linbro and Marlbor direct feeds)
The bulk supplier’s systems are interconnected and are flexible to augment (support) one another, which assist in the recovery of all systems. Johannesburg Water will prioritise the prompt isolation of bursts and leaks and the repair thereof. Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends Issued by Johannesburg Water Communication and Marketing
by l3rato | Mar 6, 2024 | Customer Notice
6 March 2024 – 08:00
Customer Notice
Update: Eikenhof pump station repairs
As of 23:00 on Tuesday, 5 March 2024, City Power repairs and testing have been 100% completed at Rand Water’s Eikenhof substation. Rand Water was pumping at 50% since late afternoon on 5 March and has resumed pumping at 100% capacity since midnight.
The incident, which occurred on March 4 at about 20:00, interrupted the pumping into Rand Water’s Eikenhof pump station. This, in turn, affected the pumping into the systems of Johannesburg Water and affected storage capacities.
While supply is now restored, systems will take time to recover. Johannesburg Water is monitoring the network closely.
Affected systems supply mainly Soweto, Johannesburg South, Roodepoort/Randburg and Central.
• Commando System (Crosby reservoir, Brixton reservoir and tower and Hursthill 1 & 2 reservoirs)
• Johannesburg Central (Aeroton reservoir and tower, Crown Gardens tower 1 & 2 and reservoir and Eagles Nest reservoir including Alan Manor and Naturena reservoirs)
• Soweto (Chiawelo reservoir, Diepkloof reservoir, Doornkop West reservoir, Jabulani reservoir, meadowlands reservoir, Orlando East reservoir, Power Park reservoir. Zondi reservoir and tower and Protea Glen reservoir)
• Waterval and Weltevreden (Blairgowrie reservoir, Boschkop reservoir, Constantia tower, Cosmo City reservoir, Florida North tower, Helderkruin reservoir and tower, Honeydew reservoir and tower, Horizon tower, Kensington-B reservoir and tower, Linden 1 reservoir and tower, Linden 2 reservoir, Quellerina tower, Randpark Ridge reservoir, Waterval tower, Olivedale reservoir, Robertsville reservoir, and Witpoortjie reservoir and tower)
The Entity continues to throttle (reduce supply) outlets of the reservoirs to delay the impact of no water. Further updates on the recovery of the impacted infrastructure will be provided as they become available.
by l3rato | Mar 4, 2024 | Customer Notice
4 March 2024 – 22:30
Customer Notice
Johannesburg Water’s system affected by power outage at Rand Water’s Eikenhof pump station
There has been an incident on the City Power’s system that feeds onto the Rand Water’s Eikenhof pump station. The incident happened at 20:00 this evening. Consequently, operations at the pump station have been disrupted, leading to no supply from Eikenhof pump station to Johannesburg Water’s system. The system supplies predominately Soweto, Randburg/Roodepoort, Johannesburg South, and Central.
Johannesburg Water’s systems that are affected:
• Commando System (Crosby reservoir, Brixton reservoir and tower and Hursthill 1 & 2 reservoirs)
• Johannesburg Central (Aeroton reservoir and tower, Crown Gardens tower 1 & 2 and reservoir and Eagles Nest reservoir including Alan Manor and Naturena reservoirs)
• Soweto (Chiawelo reservoir, Diepkloof reservoir, Doornkop West reservoir, Jabulani reservoir, meadowlands reservoir, Orlando East reservoir, Power Park reservoir. Zondi reservoir and tower and Protea Glen reservoir)
• Waterval and Weltevreden (Blairgowrie reservoir, Boschkop reservoir, Constantia tower, Cosmo City reservoir, Florida North tower, Helderkruin reservoir and tower, Honeydew reservoir and tower, Horizon tower, Kensington-B reservoir and tower, Linden 1 reservoir and tower, Linden 2 reservoir, Quellerina tower, Randpark Ridge reservoir, Waterval tower, Olivedale reservoir, Robertsville reservoir, and Witpoortjie reservoir and tower)
Johannesburg Water will throttle (reduce pressure) outlets of the reservoirs to delay the impact of no water. Further updates on the recovery of the impacted infrastructure will be provided.
Customers are urged to adopt water-saving measures to reduce the high consumption and aid in the recovery of the systems.
Ends
Issued by Johannesburg Water Communication and Marketing
