by l3rato | Mar 1, 2023 | Customer Notice 2023
Johannesburg Water Customer Notice: Johannesburg Water monitoring critical systems (Wednesday 1 March 2023)
Johannesburg Water is monitoring the levels of critical systems impacted by fluctuating supply.
The following systems within Johannesburg Water are at low or critically low levels. Customers in these supply zones are requested to reduce consumption as systems recover.
1. Yeoville, Berea and Parktown 2 reservoirs:
Both Rand Water and Johannesburg Water teams are onsite flushing the network to remove air. Once this process has been successfully completed, the reservoirs will begin to build capacity.
2. Commando system: (Hursthill/ Brixton and Crosby):
At this stage, lower supply from Rand Water is impacting on reservoirs and towers within the Commando system. The outlet of the Brixton reservoir is currently isolated to sustain capacity.
3. Crown Gardens system:
Levels are low. Should there be a rapid decrease, the outlet of the reservoir may be isolated.
4. South Hills tower:
Due to reduced supply from Rand Water, the tower levels are critically low to empty. Johannesburg Water and Rand Water teams are investigating the cause of the reduced supply into the tower.
5. Randjieslaagte reservoir:
The reservoir is at low levels and in the process of gradual recovery.
6. Alexander Park reservoir: low but stable.
Further updates will be provided to customers. Johannesburg Water apologises for the inconvenience caused.
by l3rato | Feb 27, 2023 | Notice
Daily water supply system status updates: Monday, 27 February 2023 (Morning)
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Unplanned Interruptions
1. Johannesburg Water monitoring infrastructure
Johannesburg Water is monitoring affected systems which were impacted by lower supply from Rand Water’s Meredale and Waterval reservoirs. Customers in lower lying areas are receiving water, while customers in higher lying areas are affected with lower pressure or no water as systems are gradually recovering.
The status of Johannesburg Water infrastructure:
*Commando system:
Both the Hursthill 1 and 2 reservoirs are critically low.
Levels at Brixton reservoir are low but stable with the outlet opened at 50% to sustain capacity. Brixton tower is operating normally.
The outlets of Brixton and Hursthill 2 reservoirs will be isolated at 21h00 this evening.
*Crown Gardens systems:
The reservoir has recovered, and pumps are supplying the tower. The outlet is isolated at 50% to sustain capacity.
Customers are requested to urgently reduce consumption which will significantly assist in the recovery of the affected systems.
Further updates will be provided to customers.
2. No water in the South Hills tower and Alexander Park reservoir zones
Johannesburg Water is aware that there are customers in the high-lying areas of the South Hills tower and Alexander Park reservoir zones who are experiencing poor pressure to no water this morning.
Teams have been dispatched to assess the cause of the problem. Further updates will be provided.
Planned Interruptions
1. Areas Affected: Robindale Ext 1 -Cnr Gondola/Jeeves, Malibongwe/Clovery, Balairs/Cloverly, Truman/Gaety, Maria, MacArthur/Cottage, Armitage/Cloverly, Jeeves/Cloverly, Truman/MacArthur, Gondola/Rooseveld, MacArthur/Roseveldt, Bellairs/Joana, Joana/Armitage in Robindale Ext1 9 Current Project in Phases 2
Street Names: Malibongwe (Business Area), Malibongwe Builders at Cnr Maria and Malibongwe (Hospital)
Date: 27 February 2023
Time: 08:00 – 18:00
Impact: No water
Reason: Tie – in new 110mm and 160mm into existing 160mm pipe network
3. Areas affected: Kew, The Gardens, Rembrandt Park, River Park, Glenhazel, Sandringham, Silver Mond, Lombardy East and West, Bramley, Bramley View, Wynberg, Athol Hurst and Alexandra.
Date: 07 March 2023
Time: 08:00 -17:00
Impact: No water
Reason: Bulk line valve installation
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | Feb 24, 2023 | Interruptions
Daily water supply system status updates: Friday, 24 February 2023 (Morning)
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Planned Interruptions
1. Areas Affected: Robindale Ext 1 -Cnr Gondola/Jeeves, Malibongwe/Clovery, Balairs/Cloverly, Truman/Gaety, Maria, MacArthur/Cottage, Armitage/Cloverly, Jeeves/Cloverly, Truman/MacArthur, Gondola/Rooseveld, MacArthur/Roseveldt, Bellairs/Joana, Joana/Armitage in Robindale Ext1 9 Current Project in Phases 2
Street Names: Malibongwe (Business Area), Malibongwe Builders at Cnr Maria and Malibongwe (Hospital)
Date: 27 February 2023
Time: 08:00 – 18:00
Impact: No water
Reason: Tie – in new 110mm and 160mm into existing 160mm pipe network
3. Areas affected: Kew, The Gardens, Rembrandt Park, River Park, Glenhazel, Sandringham, Silver Mond, Lombardy East and West, Bramley, Bramley View, Wynberg, Athol Hurst and Alexandra.
Date: 07 March 2023
Time: 08:00 -17:00
Impact: No water
Reason: Bulk line valve installation
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | Feb 23, 2023 | 2023, Media Statement
23 February 2023
Johannesburg Water systems affected by major burst at Palmiet pump station.
Several Johannesburg suburbs that are serviced by the Palmiet pump station might experience low water pressure from this afternoon.
This comes after Rand Water experienced a major burst on its bulk infrastructure, which impacted the Palmiet pump station system that is currently pumping at only 48%.
As a result, water supply to various Johannesburg Water reservoirs, towers, and direct feeds might be affected, leaving various suburbs with reduced supply.
The affected systems include the South Hills tower, Alexander Park reservoir, Linksfield reservoir, Randjieslaagte reservoir, Diepsloot reservoir, Erand reservoir and tower, Grand Central reservoir and tower, President Park reservoir and tower, Rabie Ridge reservoir and tower, Corporate Park reservoir and tower, Randjesfontein reservoir and tower, Steyn City reservoir, Modder Hill reservoir, Linbro Park reservoir, Marlboro reservoir, Illovo reservoir and tower, Morningside reservoir, Bryanston reservoirs and tower, as well as the Dunkeld reservoir.
Rand Water technical teams are on site working to repair the valves.
Johannesburg Water requests customers to reduce consumption to enable a steady water supply during this period.
Issued by: Puleng Mopeli
by l3rato | Feb 23, 2023 | Interruptions
Daily water supply system status updates: Thursday, 23 February 2023 (Morning)
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Planned Interruptions
1. Areas Affected: Robindale Ext 1 -Cnr Gondola/Jeeves, Malibongwe/Clovery, Balairs/Cloverly, Truman/Gaety, Maria, MacArthur/Cottage, Armitage/Cloverly, Jeeves/Cloverly, Truman/MacArthur, Gondola/Rooseveld, MacArthur/Roseveldt, Bellairs/Joana, Joana/Armitage in Robindale Ext1 9 Current Project in Phases 2
Street Names: Malibongwe (Business Area), Malibongwe Builders at Cnr Maria and Malibongwe (Hospital)
Date: 27 February 2023
Time: 08:00 – 18:00
Impact: No water
Reason: Tie – in new 110mm and 160mm into existing 160mm pipe network
3. Areas affected: Kew, The Gardens, Rembrandt Park, River Park, Glenhazel, Sandringham, Silver Mond, Lombardy East and West, Bramley, Bramley View, Wynberg, Athol Hurst and Alexandra.
Date: 07 March 2023
Time: 08:00 -17:00
Impact: No water
Reason: Bulk line valve installation
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
