by l3rato | Apr 3, 2024 | Customer Notice
3 April 2024 – 11:30
Customer Notice
Honeydew reservoir update
The repair work on a GRP pipe on the outlet of the Honeydew reservoir has been completed.
The repairs were finished within the scheduled time (at 24:00) on Tuesday night. Johannesburg Water has opened up the water and bringing the pipeline back into service. The system is currently slowly filling up while Johannesburg Water continues to monitor the situation to ensure there is no reoccurrence.
Currently, the Olivedale reservoir is low, while the Honeydew reservoir is supplying in bypass mode.
Some residents have already begun getting water supply, while others (particularly in high-lying areas) will see an improvement in their water supply during the course of the day.
Johannesburg Water continues to provide alternative water supply through roaming water trucks for the affected residents.
Further updates will be provided to customers as and when more information becomes available.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Apr 2, 2024 | Customer Notice
2 April 2024 – 21:00
Honeydew reservoir update
The contractor is still on site with the activity of aligning the couplings to ensure proper joining of the pipework. The repair is on track.
Alternative water provision is provided where required.
Further updates will be provided to customers.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Apr 2, 2024 | Customer Notice
2 April 2024 – 15:30
Customer Notice
Honeydew reservoir update
The Johannesburg Water technical team and service provider are on site at the Honeydew reservoir working jointly on the restorations.
So far, excavations have been completed and the repairs are in progress and on schedule. The estimated completion time is tonight at 24:00. However, if technical challenges occur, this will be communicated.
The technical team is repairing a GRP pipe on the outlet of the reservoir.
Johannesburg Water continues to provide alternative water supply through roaming water trucks for the affected residents.
Further updates will be provided to customers as and when more information becomes available.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Apr 2, 2024 | Customer Notice
2 April 2024 – 11:30
Customer Notice
Honeydew reservoir update
Repairs at the Honeydew reservoir are underway after commencing at 08:00 as communicated.
The technical team is repairing a GRP pipe on the outlet of the reservoir. The estimated time for the completion of repairs is midnight. However, if technical challenges occur, this will be communicated.
In the meantime, Johannesburg Water has organised alternative water supply for the affected residents.
Further updates will be provided to customers as and when more information becomes available.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Apr 1, 2024 | Customer Notice
1 April 2024 – 20:45
Update on Honeydew reservoir
The Honeydew reservoir remains stable.
The repair of the reservoir outlet is still scheduled for tomorrow, as per the notice issued.
Further updates will be provided to customers.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Mar 28, 2024 | Customer Notice
28 March 2024 – 15:00
Customer Notice
Randpark Ridge reservoir update
Johannesburg Water’s technical teams have made positive headway in the Randpark Ridge reservoir situation.
The reconfiguration done today has assisted positively and as a result, the reservoir levels are increasing.
Some of the suburbs that did not have supply are starting to receive water, and the situation will improve as the network steadily recovers throughout the day.
However, certain parts of the supply zone, particularly high-lying areas, will take longer to start receiving water. In the interim, alternative water supply is still being provided to all affected residents.
Affected areas: /johannesburg-water-reservoirs-3/
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing.
