by l3rato | Mar 28, 2024 | Customer Notice
28 March 2024 – 10:00
Customer Notice
Randpark Ridge reservoir update
Johannesburg Water’s technical teams, including senior management, are currently on site conducting investigations into the poor pressure and inconsistent water supply from the Randpark Ridge reservoir.
Following the reconfigurations that were done yesterday, to divert water into the Randpark Ridge reservoir, there has been little to no improvement. As such, the Entity is working around the clock to find the cause of the water supply challenge, which is not related to the incoming bulk supply.
Johannesburg Water is aware that certain suburbs, particularly high-lying areas, are not receiving water at all.
Arrangements have been made for alternative water supply to all affected residents, including critical customers such as old-age homes and clinics.
Further details will be provided as soon as they become available.
Affected areas: /johannesburg-water-reservoirs-3/
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
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Issued by Johannesburg Water Communication and Marketing.
by l3rato | Mar 26, 2024 | Customer Notice
26 March 2024 – 14:30
Customer Notice
Flagged areas for high water consumption: Lenasia informal settlements
As water scarcity continues to be an enormous concern to our communities, residents of informal settlements in the deep south are urged to take immediate action to reduce water consumption. This comes as Johannesburg Water has identified the Lenasia meter as one of the Entity’s top 10 highest consuming meters in the City of Johannesburg.
The Lenasia meter provides bulk water supply into the three Lenasia systems, namely the Lenasia Cosmos, Lenasia Hospital Hill, and Lenasia High Level reservoirs. Within the supply zones of these reservoirs, informal settlements have been flagged as the areas of concern, where water consumption is at an all-time high.
The high consumption is mainly due to the illegal connections on Johannesburg Water’s bulk supply pipelines as well as pumping lines. This also leads to the damaging of infrastructure.
The ongoing high consumption by the informal settlements has a negative impact on other suburbs in these supply zones, including Lenasia CBD including extensions, Lenasia South, Fine Town, Zakariyya Park, Lehae, Vlakfontein, and Vlakfontein Proper.
Please work with us to use water wisely. This is essential in alleviating the pressure on the system and ensuring a sustainable water supply for all residents in the long term.
Johannesburg Water is appealing to all residents of the informal settlements in the deep south to refrain from illegal connections and vandalism of infrastructure.
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Issued by Johannesburg Water Communication and Marketing.
by l3rato | Mar 22, 2024 | Customer Notice
22 March 2024 – 11:00
Customer Notice
Flagged areas for high water consumption: Ivory Park, Ebony Park, Kaalfontein, Commercia
Residents of Ivory Park, Ebony Park, Kaalfontein, and Commercia are implored to take immediate action to reduce water consumption as water scarcity continues to represent a significant challenge to our community.
Currently, President Park Reservoir is one of the Entity’s top 10 highest consuming meters in the City of Johannesburg, with Ivory Park, Ebony Park, Kaalfontein, and Commercia residents being the highest water consumers.
The implications of high consumption by the four areas will have a negative impact on other suburbs in this supply zone, including Rabie Ridge, Austin View, Glen Austin, Glen Acres, Umthombo, and Randjespark Estate. and surrounding areas.
Two key issues that contribute to the high-consumption rate are on-property leaks as well as non-paying customers who bypass the system through illegal connections.
Please work with us to use water wisely. This is essential in alleviating the pressure on the system and ensuring a sustainable water supply for all residents in the long term.
Once again, we implore you to work with us by repairing your on-property leaks as well as paying for your water services. This is crucial to reducing system stress and guaranteeing a long-term, sustainable water supply for all residents.
Johannesburg Water is appealing to all residents, businesses, and institutions in these identified areas to implement water-saving practices.
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Issued by Johannesburg Water Communication and Marketing.
by l3rato | Mar 20, 2024 | Customer Notice
20 March 2024 – 13:15
Customer Notice
Flagged areas for high water consumption: Rosettenville and Joburg CBD
As water scarcity continues to pose a significant challenge to our community, residents of Rosettenville and the Joburg CBD are urged to take immediate action to reduce water consumption. This comes as Johannesburg Water has noted the Forest Hill Reservoir as one of the Entity’s top 10 highest consuming meters in the City of Johannesburg, with Rosettenville and the Joburg CBD residents being the highest water consumers.
The implications of high consumption by the two areas will have a negative impact on other suburbs in this supply zone, including Newtown, Oakdene, Forest Hill, Tuurfontein, and surrounding areas.
Various issues can be attributed to the high consumption rate in the CBD and Rosettenville. Some of the major issues the Entity faces is theft and vandalism of our infrastructure, cable theft, the bypassing of and illegal connections of water meters, as well as fire hydrants being opened and used to wash taxis. All these factors contribute tremendously to the high consumption rate.
Please work with us to use water wisely. This is essential in alleviating the pressure on the system and ensuring a sustainable water supply for all residents in the long term.
Johannesburg Water is appealing to all residents, businesses, and institutions in Rosettenville and Joburg CBD to implement water-saving practices.
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Issued by Johannesburg Water Communication and Marketing.
by Teboho | Mar 20, 2024 | Customer Notice
20 March 2024 – 14:45
Customer Notice
Eikenhof update: Johannesburg Water systems are stabilising
Johannesburg Water systems are steadily improving and stabilising following the City Power outage on Monday night that affected pumping at Rand Water’s Eikenhof Pump Station.
Overall, the Entity’s systems that were affected by the incident are back to supplying fairly normally.
There is slight improvement on the Commando System (comprising Brixton, Hursthill, and Crosby) compared to Tuesday, specifically at the Brixton reservoir and tower, which enjoyed increased capacity levels. The Crosby and Hursthill 1 and 2 systems, however, remain low. Poor pressure is expected, and Johannesburg Water continues to provide alternative water supply for affected areas.
Majority of the systems in Randburg are supplying normally. Only the Linden 1 reservoir and tower, as well as the Waterval and Quellerina towers are experiencing erratic supply pressure and subsequently intermittent supply into the areas.
Most of the reservoirs and towers in the Soweto system have maintained stability, and only the Meadowlands and Zondi reservoirs are slightly low, and technical teams are monitoring.
Johannesburg Water continues to monitor all the systems and will implement necessary interventions to ensure the system remains stable.
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Issued by Johannesburg Water Communication and Marketing
Directors:
Mr Sipho Mthembu (Chairperson), Mr Ntshavheni Mukwevho (Managing Director and Executive Director),
Mr Phetole Modika, Mr Siphamandla Mnyani, Mrs. Zandile Meeleso, Mr Pholoso Matjele, Mr Kgaile Mogoye,
Mr Molate Mashifane, Ms Pamela Mabece, Mr Lunga Bernard, Mr Julias Maputla
Ms Kethabile Mabe (Company Secretary),
Johannesburg Water SOC Ltd
Registration Number: 2000/029271/30
by l3rato | Mar 18, 2024 | Customer Notice
18 March 2024 – 15:45
Customer Notice
Johannesburg Water urges Alexandra residents to reduce water consumption
The Sandton 1 and 2 meters are under strain due to high water consumption and are counted as one of the top 10 highest consuming meters in the City of Johannesburg. Furthermore, Alexandra has been identified as being the highest water consumers within the Sandton 1 and 2 meters supply zone.
As such, Johannesburg Water urges Alexandra residents to take immediate action to reduce their water consumption. This is essential in alleviating the pressure on the system and ensuring a sustainable water supply for all residents in the long term.
We plead with residents to take part in water conservation by adhering to the following simple tips:
1. Report any leaks or burst pipes to Johannesburg Water promptly.
2. Do not leave taps dripping and ensure that internal leaks are repaired promptly.
3. When washing your car, do so on the grass to simultaneously water your lawn.
4. Consider shortening your showering time or opting for a shallow bath to conserve water.
5. Reuse greywater for flushing toilets, cleaning household areas, and watering plants.
By implementing these measures, we can collectively reduce water consumption in Alexandra to ensure equitable distribution for this system.
The Sandton system consists of the Linbro Park, Marlboro, Morningside, Bryanston, and Illovo complexes.
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
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Issued by Johannesburg Water Communication and Marketing.
