by l3rato | Jan 16, 2023 | 2023, Media Statement
16 January 2023
Johannesburg Water systems affected by Stage 6 load shedding
Johannesburg Water infrastructure is faced with several challenges, including an increase in water demand due to the heatwave, as well as Stage 6 load shedding.
Although some of our critical sites are exempted from load shedding, the Entity is managing this through backup systems. However, our towers are taking a strain. In order to maintain a steady water supply, we urge residents to please observe Level-1 water restrictions and reduce consumption.
Level-1 water restrictions prohibit the use of hosepipes between 6am and 6pm, and the use of hosepipes for paved areas and driveways. Customers are encouraged to use grey water to irrigate or water gardens, wash cars or clean driveways.
Water saving tips:
• Do not leave taps dripping
• Shorten your showering time
• Reuse grey water to water your garden
• Harvest rainwater
Johannesburg Water will continue to monitor the water levels and communicate any new updates.
We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants to:
• 24-hour Hotline: 011 688 1699/ 086 056 2874
• SMS line: 45201
• Email: customer@jwater.co.za
• Twitter: @JHBWater
• Facebook: Johannesburg Water
by l3rato | Nov 5, 2022 | archive, Media Statement
Media Statement
05 November 2022
Johannesburg Water stands by its notice to residents
Johannesburg Water stands by its notice of possible water supply challenges that were
anticipated over the weekend.
Rand Water, our bulk supplier, notified the Entity that they urgently needed to repair a leak on
A6 pipeline wherein they will also take the opportunity to replace damaged valves in
Zwartkopjes. The notification stated that the Rand Water’s Vereeniging Pumping Station was
to reduce its pumping load by 100ML to the Zwartkopjes system, Zwartkopjes was going to
pump 660Ml/d instead of 760Ml/d.
Johannesburg Water’s interest is solely to ensure that we provide a reasonable uninterrupted
service to you, our clients, and where there are planned interruptions inform you in time as
per our service level agreement. We wish to clarify that at no point was the Entity malicious or
misinformed its customers.
For enquiries, please contact Nondumiso Mabuza on 060 555 3156.
by l3rato | Nov 4, 2022 | archive, Media Statement
Media Statement
04 November 2022
Rand Water Emergency Shutdown due to major burst on the A6 pipeline
Johannesburg Water wishes to inform residents of the Rand Water 30 hours emergency shutdown, due to a major burst on the A6 pipeline. This pipeline supplies water from Vereeniging purification works to Zwartkopjes pumpstation. Water will be isolated today, 04 November 2022 at 18h00 to effect repairs.
Rand Water and Johannesburg Water infrastructure (towers and reservoirs) will have maximum capacity during the shutdown, however the following reservoirs, towers and direct feeds will be affected, should the water level drop to critical levels.
Reservoirs and Towers affected:
Foresthill tower, Yeoville reservoir, Berea reservoir, Hursthill reservoirs, Parktown reservoirs and Crown Gardens reservoir.
Forest Hill Tower zone:
Oakdene, parts of Rosettenville, Kenilworth, The Hill, Towerby, Linmeyer, Southdale, Foresthill, Townsview, Robertsham, Gillview, Winchester Hills, Chrisville, Turf Club, Glenanda, Turffontein and Klipriviersberg estate.
Yeoville reservoir zone:
Hillbrow, Parktown, Spes Bona, Linksfield, Observatory, Jeppestown, Bruma, De Wetshof, Cyrildene, Forest Town, Fellside, Highlands, Kensington Fairwood, Bezuidenhout Valley, New Doornfontein, Bertram, Lorentzville,Judith’s Paarl, Troyeville, Vrededorp, Cottesloe, Doornfontein, Berea, Yeoville ,Killarney, Orange Grove, Westcliff andConstitution Hill
Berea reservoir zone:
De Wetshof, Observatory, Bruma, Cyrildene, Bezuidenhout Valley, Bertrams, Lorentzville, Judith’s Paarl and Troyeville
Parktown 1 reservoir zone:
Victoria, Linksfield, Glenhazel, Linksfield North, Rouxville, Highlands North, Sandringham, Fairmount, Glensan, Dunhill, Raumarais Park, Fairmount ridge, Gresswold, Fellside, Bramley, Bramley Park, Orange Grove, Oaklands, Orchards, Sydenham, Norwood, Waverly, Savoy Estate and Kew.
Hursthill 1 and 2 reservoirs:
Montgomery Park, Albertville, Westbury, Greymont, Coronationville, Hursthill, Claremont, Newlands, Delarey, Northcliff, Melville, Richmond, Auckland Park, Rossmore, Westdene, Greenside, Parktown, Parkhurst, Parkview, Emmarentia, Westcliff, Victory Park Estate.
Parktown 2 reservoir zone:
Saxonwold, Hyde Park, Dunkeld, Park view, Parktown North, Greenside, Riviera, Melrose, Oaklands, Orchards, Houghton Estate, Parkwood, Norwood, Fairwood, Highlands North, Kew, The Gardens, Illovo, Killarney, Westcliff, Rosebank and Fairway.
Crown Gardens reservoir zone:
Southdale, Booysens Reserve, Ormonde, Mondeor, Nasrec, Ophirton, Lake View, Selby, Evans Park, Robertsham, Winchester Hills, Reuven, Ridgeway, Theta and Selby South.
Direct Feeds affected:
Hector Norris pump station and Turf Club direct feed.
Hector Norris pump station:
Johannesburg central business district (CBD)
Turf Club direct feed:
Turffontein Racecourse
Johannesburg Water encourages residents to reduce consumption, and use water for human and household needs, which will significantly assist in sustaining supply of affected systems.
A reminder of Level-1 water restrictions in the City of Johannesburg
We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Issued by: Puleng Mopeli
by l3rato | Nov 2, 2022 | archive, Media Statement
Media Statement 02 November 2022
A reminder of Level-1 water restrictions in the City of Johannesburg
Yesterday, Tuesday 01 November 2022, our bulk supplier Rand Water announced lifting of
stage-2 water restrictions. Stabilisation of the systems, assisted by good rains, has been a
joint and collaborative effort by Rand Water and the municipalities
Johannesburg Water encourages residents of the City of Johannesburg to continue reducing
consumption, and to observe level-1 water restrictions implemented every year from 1
September to 31 March. Level-1 water restrictions prohibits the use of hosepipes between 6
am and 6 pm and the use of hosepipes for paved areas and driveways. This is to ensure that
systems are kept stable throughout the coming summer months.
Water saving tips:
• Do not leave taps dripping,
• Shorten your showering time,
• Re-use grey water to water your garden,
• Harvest rainwater.
Residents are also urged to continue to report all burst pipes, leaking water meters, open
hydrants to:
• 24-hour Hotline: 011 688 1699/ 086 056 2874
• SMS line: 076 333 5052
• Email: customer@jwater.co.za
• Twitter: @JHBWater
• Facebook: Johannesburg Water
We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00
25 87.
Issued by: Puleng Mopeli
by l3rato | Oct 14, 2022 | archive, Media Statement
Media Statement
14 October 2022
Rand Water Overnight Flows Reduction Impacts Johannesburg Water’s Commando
System
The Commando system’s recovery was disrupted due to reduced flows from Rand Water’s
supply. The reduced flows from Rand Water are due to diverting water from Eikenhof to
recover their Palmiet system which was affected by the power failure two days ago at
Zuikerbosh. This resulted to very low levels in some of the critical reservoirs including the three
reservoirs under the Commando system.
Despite several interventions to isolate Johannesburg Water reservoirs to build capacity, we
were unable to salvage the situation overnight. Both entities have reached an agreement to
put the full load back to Eikenhof so systems can start recovering.
Johannesburg Water will close the Brixton reservoir at midday to build capacity and assist
supplement water from the Crosby pump station to Hursthill reservoirs which are also at
critical low levels. This will negatively impact all residents on this grid. Systems are being
monitored and both Helen Joseph and Rahima Moosa Child and Mother hospitals have
adequate supplies.
Residents are again requested to observe Stage 2 Rand Water restrictions and use water
sparingly and not use hosepipes to water gardens, wash cars or clean driveways but use
grey water instead. We also urge residents to report any form of vandalism and theft of
water infrastructure to 0800 00 25 87.
Issued by: Puleng Mopeli
by l3rato | Oct 13, 2022 | archive, Media Statement
MEDIA STATEMENT
19 September 2022
Stage 6 load shedding affecting Johannesburg Water infrastructure
Johannesburg Water wishes to inform residents that pump stations which supply various
towers, in parts of the City of Johannesburg, are isolated during load shedding.
Towers impacted have low to no water during the load shedding period.
The affected Towers are as follows:
1. Northcliff Tower: Area supplied includes
Northcliff, Greymont, Valeriedene and Waterval Estate
2. Aeroton Tower: Area supplied includes:
Aeroton, Ormonde, Baragwanath Ext 1 and Ormonde View
3. Florida North: Area supplied includes:
Florida View, Florida North, Florida Glen, Florida, Florida Hills, Maraisburg and Delarey
4. Waterval Tower: Area supplied includes:
Bergbron and parts of Northcliff
5. Constantia Tower: Area supplied includes:
Constantia Kloof, Florida Park, Floracliffe, Selwyn and parts of Florida Hills
6. Helderkruin Tower: Area supplied includes:
Helderkruin, Princess, Horison View, Wilropark, Roodekrans, Witpoortjie, Westgate and
Technikon
7. Horison Tower : Area supplied includes:
Helderkruin, Carenvale, Discovery, Florida Park, Kloofendal, Horison Park, Horison, Honey
Hill, Ontdekkers Park, Horison View
8. Witpoortjie Tower: Area supplied includes:
Groblerpark, parts of Princess and parts of Witpoortjie
9.Ilovo Tower: Area supplied includes
Hyde Park, Dunkeld West, Inanda, Sandown, Sandhurst, Illovo and Wierda Valley.
10. Bryanston Tower : Area supplied includes:
Daniel Brinkpark, Bryanston, Cramerview, Lyme Park, Vandia Grove, Hurlingham and
Kensington B
11.Grand Central Tower: Area supplied includes:
Randjespark, Grand Central, Halfway House, Allendale, Glen Austin and Erand A.H
12. President Park Tower: Area supplied includes:
President Park, Ebony Park, Kaalfontein, Rabie Ridge and Austin View
13. Rabie Ridge Tower: Area supplied includes:
Rabie Ridge and Commercia
14. E Rand Tower: Area supplied includes:
Halfway Gardens, Midridge Park, Noordwyk, Erand Gardens, Sagewood and Carlswald
15. Corporate Park Tower : Area supplied includes:
Headway Hill and Randjespark
Customers in these tower zones will experience low pressure/ no water during the duration of
the load shedding period.
Johannesburg Water is monitoring affected infrastructure and will ensure that water supply is
restored as soon as possible to customers.
Johannesburg Water appeals to customers to reduce consumption during this time.
Residents should note Level 1 water restrictions that are implemented from 01 September
2022 to 31 March 2023.
Issued by: Puleng Mopeli
