by l3rato | Feb 1, 2023 | 2023, Media Statement
1 February 2023
Johannesburg Water making headway (morning update)
Johannesburg Water infrastructure is making substantial headway towards restoring water supply in areas affected by the power failure on Sunday.
By Wednesday morning, 1 February 2023, the water level of the Rand Water system was at 39%, which is 8% higher than Tuesday.
Johannesburg South continues to be stable and technical teams are monitoring the system to ensure this can be sustained.
By early Wednesday morning, the Helen Joseph and Rahima Moosa Mother and Child hospitals had 50% and 65% water levels respectively. Water flow into the hospitals is constantly being supplemented by regular pumping through water tankers.
The Linden 1 reservoir has seen some improvements; however, the supply pressure is still minimal. In Roodepoort, the Helderkruin zone is also showing progress, but is affected by the ongoing power outages. Nonetheless, the reservoir is out of critically low levels.
The Crosby zone has a healthy flow going into the system, while the Brixton reservoir has been opened to 100%. Both systems are being closely monitored. The Hursthill 1 zone inflow is still at critically low levels, while the Hursthill 2 zone is performing better than on Tuesday afternoon. As a result, these areas have little or intermittent water supply.
Provision has been made for alternative water supply, with 25 roaming tankers supplying affected areas. Arrangements will be made to move water tankers from areas with a steady water supply, to those that are still struggling.
The Kilpfontein View area still has four water tankers supplying it.
Issued by: Puleng Mopeli
by l3rato | Jan 31, 2023 | 2023, Media Statement
31 January 2023
Johannesburg Water notes improvement on Eikenhof system
With a little over 24 hours since power was restored at the Eikenhof pump station, Johannesburg Water has seen an improvement in the functioning of the system. However, the Entity notes that it will take over 72 hours for the systems to normalise.
The Eagleâs Nest and Aeroton systems in the south of Johannesburg have been stabilised. However, Crown Gardens is recovering at a slower rate but performing better than Monday.
Pumping has started in the Roodepoort areas and technicians are working towards stabilising the system, which will be monitored throughout the day. The Commando, Forest Hill and Parktown 2 systems are recovering at a slow pace but surely improving.
Johannesburg Water continues to provide alternative water supply throughout the City, with an additional four mobile tankers stationed across the City, bringing the total to 27. Alternative water supply has been rolled out in the Linden and Blairgowrie supply zones, while the Helen Joseph and Rahima Moosa Mother and Child hospitals have adequate supply with 24/7 monitoring of their systems.
Johannesburg Water again urges customers to be patient as the Entity works tirelessly to restore a steady supply of water in the City. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Water tanker sites – Eikenhof system–>>>Click to View
by l3rato | Jan 30, 2023 | 2023, Media Statement
The Eikenhof system is in recovery after the power failure that took place on Sunday, 29 January 2023 at 04:30. This comes after City Power completed repairs at Eikenhof pump station, and pumping has resumed at full capacity. The Rand Water reservoirs will need to recover before a positive effect can be seen through improved levels at Johannesburg Water’s systems.
Johannesburg Water is monitoring supply to the following affected infrastructure:
1. Commando system (Crosby, Brixton and Hursthill)
2. Randwater direct feeds:
⢠Cornelius Street
⢠Weltevreden High pressure
⢠Weltevreden High pressure bypass
3. Honeydew tower
4. Linden tower
5. Riverlea Ext 2
6. Florida tower
7. Constantia tower
8. Helderkruin reservoir and tower
9. Witpoortjie reservoir and tower
10. Crown Gardens reservoir and tower
11. Eagle Nest reservoirir
Johannesburg Water continues to adequately provide alternative water supply in the interim to assist sensitive customers such as the Helen Joseph and Rahima Moosa Mother and Child hospitals through special pumping tankers which have a higher water capacity. Other sensitive customers such as schools, old-age homes and higher lying areas are being provided water through stationary water tanks and mobile tankers. A list of mobile water tanker sites will be provided to customers, these include Montclare, Coronationville, Mayfair, Parktown, Westbury, Vrededorp, Jan Hofmeyer, Winchester Hills, and Mondeor. Stationary tankers will also be made available at the Commando and Helderkruin system zones.
Johannesburg Water pleads with customers to be patient as the Entity works around the clock to bring systems to normality. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Update on water tanker sites of areas affected—>>> Click to view
Issued by: Puleng Mopeli
by l3rato | Jan 16, 2023 | 2023, Media Statement
16 January 2023
Johannesburg Water systems affected by Stage 6 load shedding
Johannesburg Water infrastructure is faced with several challenges, including an increase in water demand due to the heatwave, as well as Stage 6 load shedding.
Although some of our critical sites are exempted from load shedding, the Entity is managing this through backup systems. However, our towers are taking a strain. In order to maintain a steady water supply, we urge residents to please observe Level-1 water restrictions and reduce consumption.
Level-1 water restrictions prohibit the use of hosepipes between 6am and 6pm, and the use of hosepipes for paved areas and driveways. Customers are encouraged to use grey water to irrigate or water gardens, wash cars or clean driveways.
Water saving tips:
⢠Do not leave taps dripping
⢠Shorten your showering time
⢠Reuse grey water to water your garden
⢠Harvest rainwater
Johannesburg Water will continue to monitor the water levels and communicate any new updates.
We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants to:
⢠24-hour Hotline: 011 688 1699/ 086 056 2874
⢠SMS line: 45201
⢠Email: customer@jwater.co.za
⢠Twitter: @JHBWater
⢠Facebook: Johannesburg Water
by l3rato | Nov 5, 2022 | archive, Media Statement
Media Statement
05 November 2022
Johannesburg Water stands by its notice to residents
Johannesburg Water stands by its notice of possible water supply challenges that were
anticipated over the weekend.
Rand Water, our bulk supplier, notified the Entity that they urgently needed to repair a leak on
A6 pipeline wherein they will also take the opportunity to replace damaged valves in
Zwartkopjes. The notification stated that the Rand Waterâs Vereeniging Pumping Station was
to reduce its pumping load by 100ML to the Zwartkopjes system, Zwartkopjes was going to
pump 660Ml/d instead of 760Ml/d.
Johannesburg Water’s interest is solely to ensure that we provide a reasonable uninterrupted
service to you, our clients, and where there are planned interruptions inform you in time as
per our service level agreement. We wish to clarify that at no point was the Entity malicious or
misinformed its customers.
For enquiries, please contact Nondumiso Mabuza on 060 555 3156.
by l3rato | Nov 4, 2022 | archive, Media Statement
Media Statement
04 November 2022
Rand Water Emergency Shutdown due to major burst on the A6 pipeline
Johannesburg Water wishes to inform residents of the Rand Water 30 hours emergency shutdown, due to a major burst on the A6 pipeline. This pipeline supplies water from Vereeniging purification works to Zwartkopjes pumpstation. Water will be isolated today, 04 November 2022 at 18h00 to effect repairs.
Rand Water and Johannesburg Water infrastructure (towers and reservoirs) will have maximum capacity during the shutdown, however the following reservoirs, towers and direct feeds will be affected, should the water level drop to critical levels.
Reservoirs and Towers affected:
Foresthill tower, Yeoville reservoir, Berea reservoir, Hursthill reservoirs, Parktown reservoirs and Crown Gardens reservoir.
Forest Hill Tower zone:
Oakdene, parts of Rosettenville, Kenilworth, The Hill, Towerby, Linmeyer, Southdale, Foresthill, Townsview, Robertsham, Gillview, Winchester Hills, Chrisville, Turf Club, Glenanda, Turffontein and Klipriviersberg estate.
Yeoville reservoir zone:
Hillbrow, Parktown, Spes Bona, Linksfield, Observatory, Jeppestown, Bruma, De Wetshof, Cyrildene, Forest Town, Fellside, Highlands, Kensington Fairwood, Bezuidenhout Valley, New Doornfontein, Bertram, Lorentzville,Judith’s Paarl, Troyeville, Vrededorp, Cottesloe, Doornfontein, Berea, Yeoville ,Killarney, Orange Grove, Westcliff andConstitution Hill
Berea reservoir zone:
De Wetshof, Observatory, Bruma, Cyrildene, Bezuidenhout Valley, Bertrams, Lorentzville, Judithâs Paarl and Troyeville
Parktown 1 reservoir zone:
Victoria, Linksfield, Glenhazel, Linksfield North, Rouxville, Highlands North, Sandringham, Fairmount, Glensan, Dunhill, Raumarais Park, Fairmount ridge, Gresswold, Fellside, Bramley, Bramley Park, Orange Grove, Oaklands, Orchards, Sydenham, Norwood, Waverly, Savoy Estate and Kew.
Hursthill 1 and 2 reservoirs:
Montgomery Park, Albertville, Westbury, Greymont, Coronationville, Hursthill, Claremont, Newlands, Delarey, Northcliff, Melville, Richmond, Auckland Park, Rossmore, Westdene, Greenside, Parktown, Parkhurst, Parkview, Emmarentia, Westcliff, Victory Park Estate.
Parktown 2 reservoir zone:
Saxonwold, Hyde Park, Dunkeld, Park view, Parktown North, Greenside, Riviera, Melrose, Oaklands, Orchards, Houghton Estate, Parkwood, Norwood, Fairwood, Highlands North, Kew, The Gardens, Illovo, Killarney, Westcliff, Rosebank and Fairway.
Crown Gardens reservoir zone:
Southdale, Booysens Reserve, Ormonde, Mondeor, Nasrec, Ophirton, Lake View, Selby, Evans Park, Robertsham, Winchester Hills, Reuven, Ridgeway, Theta and Selby South.
Direct Feeds affected:
Hector Norris pump station and Turf Club direct feed.
Hector Norris pump station:
Johannesburg central business district (CBD)
Turf Club direct feed:
Turffontein Racecourse
Johannesburg Water encourages residents to reduce consumption, and use water for human and household needs, which will significantly assist in sustaining supply of affected systems.
A reminder of Level-1 water restrictions in the City of Johannesburg
We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Issued by: Puleng Mopeli
