Residents are encouraged to continue logging calls using the channels listed below:
Twitter: @JHBWater
Facebook: Johannesburg Water
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
Date:31 March 2020
Time: 08h00-22h00
Impact: No water
Reason: RW is shutting down their F6 supply line to install a new 400mm valve
Kindly note that we are aware of the water interruption in Princess and surrounding. We are investigating the matter and we will update customers on social media platforms.
Suburb affected: Bryanston, Fourways, Riverside View, Beverley, Witkoppen, Lonehill, Magaliessig, Paulshof, Douglasdale
Date: 24 March 2020
Time: 11h00-21h00
Impact: No water
Reason: Burst pipe at Corner Leslie Street and Turley Street in Bryanston
Suburbs affected: Norwood
Date: 24 March 2020
Time: 09h00- 18h00
Impact: No water
Reason: Installing fire hydrants
Suburbs affected: Leratong Village, Tshepisong, Doornkop, Green Village & Lufhereng
Date: 24 March 2020
Time: 08h00- 22h00
Impact: No water
Reason: installation of a 400mm isolation valve
Suburb affected: Devland Industrial
Date: 26 March 2020
Time: 08h00-18h00
Impact: No water
Reason: Repair of burst water pipe at Exel road Devland
Water tanks: Roaming water tankers will be available in the area.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
Suburb affected: Zandspruit 191-IQ, Nietgedagcht, Bultfontein 533 JQ and Lanseria
Start date: 23 March 2020 @ 20h00
End date: 24 March 2020 @ 16h00
Impact: No water
Reason: Tie-In
Water tankers location:
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveways using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
Sandown
Please kindly note that there’s a burst pipe at the corner of Pretoria Avenue and Katherine street, Sandown. It is affecting water supply in the area. The team worked overnight, however still experienced some challenges. We currently do not have an estimated time of completion. We will keep updating customers on social media.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveways using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
Start date: 26 March 2020 @ 19h00
End date: 27 March 2020 @ 03h00
Impact: No water
Reason: Repair to Protea glen reservoir valves
Date: 30 March 2020
Time: 08h00-19h00
Impact: No water
Reason: To conduct a Dummy Run for water shutdown with an intention to later replace a 600mm diameter valve
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveways using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /