by l3rato | Feb 21, 2024 | Customer Notice
Residents in Sandton are requested to please be aware of a
possible scam that has emerged in recent weeks.
An unknown individual is alleged to be impersonating a
Johannesburg Water official who visits the homes of Bryanston
residents and informs them they are there to replace their water
meters. The impersonator then proceeds to charge customers a
cash payment for the “services rendered”.
Please be informed that Johannesburg Water officials will under
no circumstances ask customers for cash payment for services
rendered.
Residents can report suspicious cases to our Johannesburg Water
Tip-Offs Anonymous Hotline:
Toll-free number: 0800 00 25 87
SMS: 32840
Email: anticorruption@tip-offs.com
It’s available 24/7 and in all 11 official languages
by l3rato | Feb 19, 2024 | Customer Notice
19 February 2024 – 17:00
Customer Notice
Johannesburg Water implements daily interventions for high-consuming systems
As part of the Entity’s water demand management strategy, Johannesburg Water is currently implementing daily interventions on some systems that are strained.
These interventions include the daily throttling of high-consuming systems, which takes place from early evening to the early hours of the following morning.
This will result in low pressure to no water supply for the suburbs supplied by the affected systems.
The below systems will be throttled overnight from today, Monday 19 to Sunday, 25 February 2024:
• Sandton 1 and 2 meters – Linboro Park reservoir, Marlboro reservoir, Morningside reservoir, Bryanston reservoir and tower, Illovo reservoir and tower
Yeoville reservoir
Jabulani reservoir
Meadowlands 1 and 2 reservoirs
Zondi reservoir
Power Park reservoir
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Feb 19, 2024 | Customer Notice
19 February 2024 – 12:45
Customer Notice
Sandton 1 and 2 meters closed due to high demand
Due to the overall high demand on Johannesburg Water’s systems, which severely affected the bulk supplier Rand Water’s capacity, the Sandton 1 and 2 meters have been closed. This is part of the Entity’s water management strategy, and to provide relief to the overall system.
Furthermore, as part of internal interventions, Johannesburg Water will throttle all the Sandton system’s reservoir outlets today to retain and therefore improve capacity in the systems.
The areas supplied by the Linboro Park and Marlboro direct feeds will be affected by no water.
Furthermore, all Sandton areas supplied by the reservoirs and towers will be affected by poor pressure to no water, especially high-lying areas.
Johannesburg Water will monitor and provide further updates as the situation improves.
Customers supplied by these reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged through water tankers for the affected areas. Johannesburg Water continues to monitor the above systems.
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Feb 19, 2024 | Customer Notice
19 February 2024 – 12:45
Customer Notice
Sandton 1 and 2 meters closed due to high demand
Due to the overall high demand on Johannesburg Water’s systems, which severely affected the bulk supplier Rand Water’s capacity, the Sandton 1 and 2 meters have been closed. This is part of the Entity’s water management strategy, and to provide relief to the overall system.
Furthermore, as part of internal interventions, Johannesburg Water will throttle all the Sandton system’s reservoir outlets today to retain and therefore improve capacity in the systems.
The areas supplied by the Linboro Park and Marlboro direct feeds will be affected by no water.
Furthermore, all Sandton areas supplied by the reservoirs and towers will be affected by poor pressure to no water, especially high-lying areas.
Johannesburg Water will monitor and provide further updates as the situation improves.
Customers supplied by these reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged through water tankers for the affected areas. Johannesburg Water continues to monitor the above systems.
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Feb 16, 2024 | systems updates
16 February 2024
Systems Update
Commando System
The system remains critical and the supply status in the combined reservoirs also remains at 30%. Hursthill 2 will be isolated overnight to build capacity for the next day. Hursthill 1 is reconfigured to boost capacity.
Brixton and Hursthill-2 outlets will be closed between 20:00 and 04:00 in the morning to boost the capacity of the reservoirs.
Alternative supply such as roaming water tankers will be available where required.
Affected areas are Hursthill, Crosby, Auckland Park, Jan Hofmeyer, Vredepark, Vrededorp. Sophiatown, Corronationville and Westdene.
Meredale system
System is constrained due to high demand. Doornkop and Naturena reservoirs might be throttle or closed overnight to build capacity.
The Entity continues to monitor the Meredale system while exploring possible interventions to assist in retaining water storage. Customers are requested to lower consumption and repair leaks in their properties as these also contribute to high demand.
Protea Glen
System is under pressure. Poor pressure to no water can be expected in certain areas.
Illovo and Bryanston Towers
The towers have been losing capacity due to load shedding and prolonged area outages.
Hector Norris
Capacity is affected due to load shedding and prolonged are outages
Customers in these supply zones may experience poor pressure to no water during power outages.
The following reservoirs will either be closed or throttled to 90% overnight (between 20:00 and 04:00) to retain water and build capacity for the next day:
• Soweto: Doornkop West and Naturena
• Commando: Brixton and Hursthill 2
• Alexandra Park
• Deep South: Orange Farm reservoir 2, Lenasia high-level, Lenasia Hospital Hill, Lawley
Customers supplied by these reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged through water tankers for the affected areas. Johannesburg Water continues to monitor the above systems.
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing
