by l3rato | Jan 9, 2024 | Customer Notice
9 January 2024 – 15:30
Customer Notice
Johannesburg Water urges Soweto residents to curb consumption
Johannesburg Water urges the residents of Soweto to urgently reduce their water consumption as the demand on Rand Water’s Meredale reservoir is high. As a result, this has affected the reservoir’s water levels and put the bulk supplier’s system under immense strain and furthermore, threatens the sustainability of bulk supply.
The Meredale reservoir supplies the bulk of Johannesburg Water’s Soweto reservoirs and towers, as well as the Eagles Nest and Crown Gardens reservoirs.
Soweto’s Doornkop reservoir in particular, is under severe strain. While the Zondi reservoir has been experiencing extremely high demand which has necessitated immediate interventions to reduce the demand and manage supply.
Although Johannesburg Water has ongoing daily mitigation strategies in place – which are part of the Entity’s Water Conservation and Water Demand Management Strategy – the demand on the system continues to be far too high. Due to high demand on the Meredale reservoir and as part of a mitigation strategy, the following reservoirs will be throttled: Doornkop, Zondi, Diepkloof and Power Park reservoirs.
To ensure sustainability and a steady supply of water, the Entity urges Soweto residents to use water sparingly, especially since consumption is expected to increase as schools and industries reopen in the next week.
This coincides with the implementation of the City of Johannesburg’s Level-1 water restrictions. Under level-1 water restrictions, the watering of gardens is prohibited between 6am and 6pm from 1 September to 31 March annually. Furthermore, residents are not permitted to wash cars, paved areas and driveways using hose pipes. Car wash businesses are requested to use buckets instead of hosepipes.
Here are simple water-saving habits to implement into your daily routine:
• Do not leave taps dripping
• Wash your car on the grass with grey water as this will water your lawn at the same time
• Shorten your showering time. Take shallow baths and avoid filling your bathtub to a depth greater than 100mm
• Use a glass of water to rinse when brushing your teeth
• Reuse grey water to water your garden or pot plants
• Fix all leaking plumbing features in your house.
Johannesburg Water is committed to providing sustainable water. As such, water restrictions will be enforced by fines to customers who contravene the Water Services By-Law.
Ends
Issued by: Johannesburg Water Communication and Marketing
by l3rato | Jan 9, 2024 | Customer Notice
9 January 2024 – 15:30
Customer Notice
Johannesburg Water urges Soweto residents to curb consumption
Johannesburg Water urges the residents of Soweto to urgently reduce their water consumption as the demand on Rand Water’s Meredale reservoir is high. As a result, this has affected the reservoir’s water levels and put the bulk supplier’s system under immense strain and furthermore, threatens the sustainability of bulk supply.
The Meredale reservoir supplies the bulk of Johannesburg Water’s Soweto reservoirs and towers, as well as the Eagles Nest and Crown Gardens reservoirs.
Soweto’s Doornkop reservoir in particular, is under severe strain. While the Zondi reservoir has been experiencing extremely high demand which has necessitated immediate interventions to reduce the demand and manage supply.
Although Johannesburg Water has ongoing daily mitigation strategies in place – which are part of the Entity’s Water Conservation and Water Demand Management Strategy – the demand on the system continues to be far too high. Due to high demand on the Meredale reservoir and as part of a mitigation strategy, the following reservoirs will be throttled: Doornkop, Zondi, Diepkloof and Power Park reservoirs.
To ensure sustainability and a steady supply of water, the Entity urges Soweto residents to use water sparingly, especially since consumption is expected to increase as schools and industries reopen in the next week.
This coincides with the implementation of the City of Johannesburg’s Level-1 water restrictions. Under level-1 water restrictions, the watering of gardens is prohibited between 6am and 6pm from 1 September to 31 March annually. Furthermore, residents are not permitted to wash cars, paved areas and driveways using hose pipes. Car wash businesses are requested to use buckets instead of hosepipes.
Here are simple water-saving habits to implement into your daily routine:
• Do not leave taps dripping
• Wash your car on the grass with grey water as this will water your lawn at the same time
• Shorten your showering time. Take shallow baths and avoid filling your bathtub to a depth greater than 100mm
• Use a glass of water to rinse when brushing your teeth
• Reuse grey water to water your garden or pot plants
• Fix all leaking plumbing features in your house.
Johannesburg Water is committed to providing sustainable water. As such, water restrictions will be enforced by fines to customers who contravene the Water Services By-Law.
Ends
Issued by: Johannesburg Water Communication and Marketing
by l3rato | Jan 5, 2024 | systems updates
05 January 2024
Systems Update
Forest Hill tower
The Forest Hill tower is currently experiencing poor supply pressure. As a result, intermittent to poor pressure is anticipated in the supply zone. Johannesburg Water teams are monitoring the situation.
Alexander Park reservoir
Overall, the Alexander Park reservoir’s supply pressure levels have improved, and the system is supplying normally. However, Johannesburg Water teams continue to close the outlet overnight to build capacity.
Soweto system
The Soweto systems continue to stablise and improve. As part of a strategy to regulate water demand, bulk supply is still restricted. The Zondi reservoir supply is currently at 60%, while the Power Park reservoir supply is at 50%. Areas fed by the Zondi reservoir, Doornkop reservoir and Power Park reservoir are affected by low pressure, while highlying areas are affected by no water. Bramfischerville is supplying at 50%, and poor pressure to no water is expected most parts of the area. Customers in phases 7 and 9 will experience poor pressure to no water. Certain areas supplied by the Protea Glen tower and direct feeds are experiencing poor pressure to no water.
Commando System
The overall average incoming supply pressure to the system is normal; however, roaming water tankers are still being provided for high-lying areas, which are affected by poor pressure.
- Brixton reservoir: The reservoir levels are stable and supplying normal. The outlet continues to be closed overnight to boost capacity.
Areas affected
Areas affected
Areas affected
Areas affected
The following reservoirs will either be closed or throttled to 90% overnight to retain water and build capacity:
- Soweto: Freedom Park, Doornkop West, Power Park, Orlando East, and Zondi
- Commando: Brixton, Hursthill 2
- Crown Gardens
- Alexandra Park (closed)
Customers supplied by these reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged through water tankers for the affected areas. Johannesburg Water continues to monitor the above systems.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Jan 3, 2024 | systems updates
03 January 2024
Systems Update
Overall all the systems have shown improvement and have been supplying normally over the past few weeks, including the festive season.
Alexander Park reservoir
The Alexander Park reservoir levels improved, and the system is supplying normally. Johannesburg Water teams continue to close the outlet overnight to build capacity for the next day.
Naturena reservoir
The Naturena reservoir is critical low due to supply being isolated for repair. Poor pressure to no water is expected in the supply zone, no estimated time of restoration at this stage.
Soweto system
The Soweto systems continue to stablise and improve. As part of a strategy to regulate water demand, bulk supply is still restricted. The Zondi reservoir supply is currently at 60%, while the Power Park reservoir supply is at 50%. Areas fed by the Zondi reservoir, Doornkop reservoir and Power Park reservoir are affected by low pressure, while highlying areas are affected by no water. Bramfischerville is supplying at 50%, and poor pressure to no water is expected most parts of the area. Customers in phases 7 and 9 will experience poor pressure to no water. Certain areas supplied by the Protea Glen tower and direct feeds are experiencing poor pressure to no water.
Commando System
The overall average incoming supply pressure to the system is normal; however, roaming water tankers are still being provided for high-lying areas, which are affected by poor pressure.
- Brixton reservoir: The reservoir levels are stable and supplying normal. The outlet continues to be closed overnight to boost capacity.
- Brixton tower: The tower has stabilised and is supplying normally.
- Hursthill 1 and 2 reservoirs: Hursthill 1 continues to stable and supplying normally Hursthill 2, will be closed overnight to boost capacity.
- Crosby reservoir: stable and supplying normal.
The following reservoirs will either be closed or throttled to 90% overnight to retain water and build capacity:
- Soweto: Freedom Park, Doornkop West, Power Park, Orlando East, and Zondi
- Commando: Brixton, Hursthill 2
- Crown Gardens
- Alexandra Park (closed)
Customers supplied by these reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged through water tankers for the affected areas. Johannesburg Water continues to monitor the above systems.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Dec 15, 2023 | Systems Updates 2023
15 December 2023 – 16:30 Systems Update
Rabie Ridge reservoir and tower
Rabie Ridge reservoir Both the reservoir and tower continue to gradually improve, but the reservoir is still experiencing high demand and low water levels. The system continues to supply at 30% while the tower remains on bypass mode. Johannesburg Water will monitor the system.
Alexander Park reservoir
The Alexander Park reservoir continues to gradually improves and the supply is normal. However, there is high demand on the system. The outlet will be closed overnight to build capacity for Saturday.
Eagles Nest reservoir
Although the Eagles Nest reservoir made some gains overnight, the system is still critically low due to increasing demand and poor supply pressure. Low pressure is expected in the supply zone, especially high-lying areas; however, the system has been reconfigured to boost supply.
Sandton system update
Most of the reservoirs are supplying normally and the Entity will continue monitoring the systems. As a mitigation strategy the following reservoirs will be throttled to 90% overnight to retain water and build capacity. The overnight throttling is scheduled to begin at 21:00 and conclude in the morning at 04:00. Some areas may still encounter low water pressure while the system recovers.
• Illovo reservoir
• Bryanston reservoir
• Morningside reservoir
Soweto Systems
The Soweto systems continue to maintain stability overnight and throughout the day, however, they will be affected by overnight throttling (reducing pressure and flow). The bulk supply remains restricted as a Water Demand management strategy. The Zondi reservoir supply is currently at 60%, while the Power Park reservoir supply is at 50%. Areas fed by the Zondi reservoir, Doornkop reservoir and Power Park reservoir are affected by low pressure, while high-lying areas are affected by no water. Bramfischerville is supplying at 50%, and poor pressure to no water is expected most parts of the area. Customers in phases 7 and 9 will experience poor pressure to no water. Certain areas supplied by the Protea Glen tower and direct feeds are experiencing poor pressure to no water.
Commando System
• Brixton reservoir: The reservoir continues to be stable and is supplying normally.
• Brixton tower: The higher reservoir levels led to an improvement in the tower levels over night.
• Hursthill 1 and 2 reservoirs: Hursthill 1 made some gains overnight, while Hursthill 2 remained the same. Both reservoir levels are low and poor pressure to no water is expected in the supply zones. The outlets to both reservoirs are fully opened. Hursthill 1 reservoir has been configured to boost supply while Hursthill reservoir will be closed overnight to build capacity for tomorrow.
• Crosby reservoir: The reservoir made slight improvements overnight, however, it continues to be low but supplying normally.
The following reservoirs will either be closed or throttled to 90% overnight to retain water and build capacity:
• Soweto: Freedom Park, Doornkop West, Power Park, Orlando East, and Zondi
• Commando: Brixton, Hursthill 2
• Crown Gardens
• Alexandra Park (closed)
• Midrand: Rabie Ridge, Grand Central, President Park, Erand, and Diepsloot
The Randjieslaagte and Berea reservoirs may be throttled overnight if necessary due to high demand.
Customers supplied by these reservoirs may experience poor pressure to no flow. Alternative water supply has been arranged through water tankers for the affected areas. Johannesburg Water continues to monitor the above systems.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing
