by l3rato | Jul 15, 2023 | 2023, Media Statement
15 July 2023 – 13:00
Media Statement
Rand Water shutdown: Johannesburg Water systems show steady progress
Johannesburg Water systems continue to show gradual improvement. Most notably, the areas that are recovering include Lenasia and Soweto, Johannesburg CBD, as well as some parts of Johannesburg South.
The Randburg/Roodepoort areas continue to be critical and Johannesburg Water teams are closely monitoring this area.
However, customers are reminded that the system is dynamic and constantly changes. Furthermore, load shedding schedules play a huge role in recovery times.
As at Saturday morning, 15 July, Johannesburg Water systems were as follows:
Randburg/Roodepoort
A vandalised air valve on the Rand Water Q2 pipe that also supplies the Randburg/Roodepoort system has been vandalised and is leaking, as a result, pumping had to be reduced to execute repairs, and thus affecting supply into that system. Therefore, recovery is slow.
Furthermore, load shedding is impacting pumping at many Roodepoort tower zones, including Florida North, Helderkruin, Horizon, Waterval, and Witpoortjie. Overall, the system is less than 50% recovered. This is furthermore exasperated by the high demand of water where water is available.
Additional roaming water tankers have been arranged to be placed at critical areas.
Suburbs without water:
Discovery, Ontdekkers Park, Horizon View, Princess Informal Settlement, Roodekrans, Heldekriun, Amarosa, Wilropark, Radiokop, Roodepoort CBD, Sundowner, and parts of Randpark Ridge.
Suburbs with water:
Parts of Randpark Ridge, Witpoortjie (but at lower pressure), Jukskei Park, Johannesburg North, Kya Sands, Bloubosrand, Lion Pride, Cosmo City Business Park, Cosmo City, Thabo Mbeki Informal Settlement, Lanseria, and parts of Florida.
Lenasia/Soweto:
Improvements are showing in Lenasia and Soweto areas; however, additional water tankers are being moved to Soweto. The Chris Hani Baragwanath Hospital has also been prioritised.
Suburbs with water:
In Lenasia, several areas have noted that water has returned, such as Lenasia South and extensions, Lehae, Vlakfontein, Kanana Park, Zakariyya Park, Finetown, and Migson Manor.
Suburbs without water:
Finetown North.
Commando (Brixton, Hursthill, Crosby)
The Brixton reservoir outlet has been opened at 50% and pumping into the Brixton tower resumed this morning, therefore areas fed by the reservoir and tower should be seeing improvements of water supply during the course of the day. The Hursthill reservoirs are still struggling so the areas in this zone still do not have water. Alternative water supply will be provided.
Johannesburg South and CBD
Additional water tankers are being moved to Johannesburg CBD to service critical areas. The Rahima Moosa Mother and Child Hospital is being supplied by the emergency line from the Crosby reservoir, while pumping has resumed at Helen Joseph Hospital.
CBD:
The greater Johannesburg CBD should have water restored; however. Furthermore, areas fed by the Parktown and Berea reservoirs will still have low pressure to no water, especially high-lying areas.
South:
Some areas in the south that are showing improvement include the Glenvista, Mondeor, and Glenanda zones as the reservoirs have recovered. However, the Crown Gardens system is still struggling. The reservoir has low water levels, and the tower zone is empty because there is no pumping into the tower. Once the reservoir levels pick up, only then can pumping into the tower resume. However, low-lying areas should start getting water.
Full list of areas serviced by the Crown Gardens system:
Crown Gardens reservoir zone
Crown Gardens tower zone
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 14, 2023 | 2023, Media Statement
14 July 2023 – 20:00
Media Statement
More Johannesburg areas recover post the Rand Water shutdown
As more Johannesburg Water systems recover, more areas are gradually starting to receive water again.
Both Soweto and Lenasia systems continue showing improved supply.
Some customers in the Randburg/Roodepoort suburbs had by Friday afternoon, 14 July, reported that water had started returning to their taps, specifically in Sundowner, Allen’s Neck, and Randpark Ridge. However, most of the region’s supply is still critically low to empty. To mitigate the situation, supplementary water tankers have been redirected from the Midrand region to assist in the Randburg/Roodepoort areas.
Earlier on Friday morning, residents in Rosebank, Dunkeld West, Oakdene, Kenilworth, and parts of Soweto had already started getting water in their taps.
Meanwhile, the Johannesburg South and CBD areas continue to show slow recovery. Additional water tankers have been deployed to the Johannesburg CBD areas to mitigate the low water supply.
Customers are reminded that although the Johannesburg Water systems are showing gradual improvement, it will take time before reservoirs and towers fill up again.
Further updates will be provided on the progress of the recovery of our systems.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 3, 2023 | Customer Notice 2023
3 July 2023 – 20:00
Customer Notice
UPDATE: More water tanks added for Blue Hills and Sun Valley residents
Johannesburg Water’s Blue Hills and Sun Valley are still not getting any water supply from the City of Tshwane, which is in turn not getting any supply from Rand Water.
As a result, the entity has added two more water tanks for the affected residents in Midrand.
This comes after Rand Water was struggling to recover after multiple power failures. According to the bulk water supplier, balancing of the systems was being done on Sunday, 2 July 2023 and as a result, there would be challenges of inconsistent supply.
One of the systems affected is Rand Water’s Brakfontein reservoir, which feeds a City of Tshwane reservoir that supplies Johannesburg Water’s Blue Hills and Sun Valley areas in Midrand. At the moment, there is no water coming into Blue Hills and Sun Valley from Tshwane because the City is not getting enough supply from Rand Water.
Johannesburg Water is providing alternative water supply. Water tankers have been placed at the following locations:
1. African View Blue Hills Complex
2. Blue Hills Shopping Centre
3. Summit View Estate, opposite the Blue Hills Shopping Centre
4. Sasol garage, Blue Hills
5. Kilimanjaro Complex, Blue Hills
6. Spar Summit Road
There is currently no estimated time for recovery. Further details will be provided as they become available.
by l3rato | Jul 3, 2023 | Customer Notice 2023
3 July 2023 – 10:00
Customer Notice
Update on Johannesburg Water reservoirs and towers
Our reservoirs and towers are at stable levels across the City this morning, while the Commando system (Brixton, Hursthill and Crosby) continues gaining capacity.
At the Hector Norris pump station, which supplies parts of the Johannesburg CBD, we have implemented a backup power supply due to current City Power outage. Customers should not be affected by an outage at this time.
However, it’s important to remember that water is a precious resource, and we need to continue using it wisely even as the situation improves. We therefore urge residents to assist us in efforts to preserve water and we appreciate the cooperation.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 2, 2023 | Customer Notice 2023
2 July 2023 – 20:00
Customer Notice
Midrand customers affected by low supply from Rand Water
Johannesburg Water customers in the Blue Hills and Sun Valley areas in Midrand are affected by no water supply due to low supply from Rand Water.
This is because the bulk water supplier is still struggling to recover after multiple power failures. According to Rand Water, balancing of the systems is still being done and as a result, there will be challenges of inconsistent supply.
One of the systems affected is Rand Water’s Brakfontein reservoir, which feeds a City of Tshwane reservoir that supplies Johannesburg Water’s Blue Hills and Sun Valley areas in Midrand. At the moment, there is no water coming into Blue Hills and Sun Valley from Tshwane because the City is not getting enough supply from Rand Water.
As Rand Water recovers its systems, some of the areas within municipalities are therefore likely to experience low water pressure to no water during the recovery of the system.
Johannesburg Water is providing alternative water supply. Water tankers have been placed at the following locations:
1. Summit Road (next to Spar SaveMor)
2. Blue Hills Shopping Centre
3. Blue Hills Ext 15 & 32 complexes
4. Summit View Estate, opposite the Blue Hills Shopping Centre
There is currently no estimated time for recovery. Further details will be provided as they become available.
Ends
Issued by: Johannesburg Water Communication and Marketing.
