Cancelled Rand Water repairs

Cancelled Rand Water repairs

Customer Notice 27 April 2023

Cancelled Rand Water repairs

Please note that Rand Water was scheduled to do repairs at Johannesburg Water’s Hursthill 1 and 2 reservoirs as part of their malfunctioning meters replacement programme.

However due to technical challenges on the system, it was cancelled.

This might have affected water supply to the Hursthill reservoir, and as a result, some areas are experiencing low pressure to no water. However, water supply has been restored and the system is recovering.

Suburbs affected include parts of: Hursthill, Albertville, Franklin Roosevelt Park, Westbury, Northcliff, Albertskroon, Greymont, Coronationville, Claremont, Newlands, Martindale, Triomf, Montclare, Westdene, Newclare, Delarey, Montgomery Park, Parkview, Melville, Greenside, Richmond, Parktown, Westcliff, Emmarentia, Auckland Park, Rossmore, Victory Park Estate S.H., and Parkhurst.

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Issued by: Johannesburg Water Communication and Marketing.

Winchester Hills and surrounding areas to be impacted by 39-hour Rand Water shutdown in May

Winchester Hills and surrounding areas to be impacted by 39-hour Rand Water shutdown in May

Media Statement

19 April 2023

Winchester Hills and surrounding areas to be impacted by 39-hour Rand Water shutdown in May

There is a planned Rand Water shutdown that will affect Johannesburg Water customers in Winchester Hills and surrounding areas.

The shutdown will last for 39 hours from 18:00 on 11 May until 09:00 on 13 May 2023.

The purpose of the shutdown is to complete a tie-in of the newly replaced section of the G20 pipeline to the existing G20 pipeline.

This will result in no water supply to parts of the following areas: Winchester Hills, Gillview, Mondeor, Suiderood and Glenanda.

Alternate water supply is being arranged for the affected areas. Further updates will be provided to residents.

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Issued by: Johannesburg Water Communication and Marketing.

Rand Water 39-hour planned shutdown

Rand Water 39-hour planned shutdown impacting Winchester Hills and surrounding areas

Johannesburg Water wishes to inform residents of the planned Rand Water Shutdown taking place from 11 to 13 May 2023

Suburbs affected: Winchester Hills, Gillview, Mondeor, Suiderood and Glenanda
Start date and time: 11 May 2023 at 18:00
End date: 13 May 2023 at 09:00
Impact: No water
Reason: Complete of tie-in of the newly replaced section of the G20 pipeline to the existing G20 pipeline

Alternate water supply is being arranged for the affected area. Further updates will be provided to residents

Tuesday, 11 April 2023 (Morning)

Daily water supply system status updates: 

Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).


Unplanned Interruptions

1. Suburbs Affected: Alexandra
Date: 11 April 2023
Time: 07:00 – 19:00
Impact: No water
Reason: Tie-in of new 110 mm pipe to existing 250mm mainline.

2. Suburbs Affected: Alexandra
Date: 12 April 2023
Time: 07:00 – 19:00
Impact: No water
Reason: Tie-in of new 110 mm pipe to existing 160mm mainline.

3. Suburbs Affected: Alexandra
Date: 18 April 2023
Time: 07:00 – 19:00
Impact: No water
Reason: Tie-in of a newly constructed PRV Chamber.

Planned Interruptions

1. Suburbs affected: Glen Austin AH and Glen Austin Ext 11
Street Names: Hampton Road (between Dale and Douglas Road)
Date: 13 April 2023
Time: 09:00 – 19:00
Impact: No water
Reason: Tie-in of new infrastructure

2. Suburb(s) Affected: Part of Greenstone Hill; Modderfotein; Lakeside; Thonhill
Start date and time: 18 April 2023
End date and time: 26 April 2023
Impact: No water
Reason: Dummy run-in preparation for consultants’ inspection of the Modderhill reservoir


Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.


More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za

Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201

Email: Customer@jwater.co.za