by Malehlohonolo Mohomane | Sep 23, 2021 | archive, Media Statement
Media Statement
23 September 2021
Midrand water supply challenges
Rand Water our bulk water supplier had a burst on one of their bulk lines supplying their Klipfontein Reservoir last week. The Klipfontein Reservoir supplies water to all Johannesburg Water Midrand Reservoirs. Rand Water completed their repairs however had an issue with a bulk valve which was stuck in a closed position. This was rectified on Friday (17 September 2021) and there were improvements on our reservoirs. The recovery was however not sufficient and our Rabie Ridge, President Park as well as Grand Central Reservoirs were affected.
Currently, Johannesburg Water is struggling with water supply to our President Park Tower, the Grand Central Reservoir and Tower. The President Park Tower is on bypass but the high lying areas like Ebony Park are affected. The Grand Central reservoir is used to pump water into the Grand Central Tower which then feeds the Halfway House areas like the Midrand CBD, consequently the Grand Central Reservoir levels remains low, restricting Johannesburg Water to pump water into the tower.
The two entities are in constant engagements to supplement supply into Klipfontein Reservoir and such has resulted into increased reservoir levels. We will be monitoring this impact on our reservoirs and update residents.
We have placed water tankers in the affected areas as a form of alternative water supply.
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by David Monyetswale | Sep 23, 2021 | archive, Media Statement
Media Statement
23 September 2021
Midrand water supply challenges
Rand Water our bulk water supplier had a burst on one of their bulk lines supplying their Klipfontein Reservoir last week. The Klipfontein Reservoir supplies water to all Johannesburg Water Midrand Reservoirs. Rand Water completed their repairs however had an issue with a bulk valve which was stuck in a closed position. This was rectified on Friday (17 September 2021) and there were improvements on our reservoirs. The recovery was however not sufficient and our Rabie Ridge, President Park as well as Grand Central Reservoirs were affected.
Currently, Johannesburg Water is struggling with water supply to our President Park Tower, the Grand Central Reservoir and Tower. The President Park Tower is on bypass but the high lying areas like Ebony Park are affected. The Grand Central reservoir is used to pump water into the Grand Central Tower which then feeds the Halfway House areas like the Midrand CBD, consequently the Grand Central Reservoir levels remains low, restricting Johannesburg Water to pump water into the tower.
The two entities are in constant engagements to supplement supply into Klipfontein Reservoir and such has resulted into increased reservoir levels. We will be monitoring this impact on our reservoirs and update residents.
We have placed water tankers in the affected areas as a form of alternative water supply.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by Malehlohonolo Mohomane | Sep 23, 2021 | archive, Media Statement
Media Statement
23 September 2021
As the country embraces the spring season which leads to hot summer days and cool nights, residents of the City of Johannesburg are reminded that level-1 water restrictions are still in full force. Under level-1 water restrictions, watering of gardens is not allowed in summer months between 6 am and 6 pm (1 Sept to 31 March) and residents are also not allowed to wash driveways and paved areas using hose pipes. The 20% Rand Water restrictions are also still in place, it is therefore critical now to use water sparingly to ensure a continuous sustainable water supply and to avoid putting strain on reservoirs due to high water demand outstripping supply.
Further, Johannesburg Water is confronted with reservoirsâ and towersâ challenges in Midrand, Randpark Ridge and Kensington. These reservoirs and towers currently do not have enough capacity to supply water to residents in the area. We are working around the clock to ensure that we mitigate these challenges and plead with residents of the City of Johannesburg to assist us by being mindful of the amount of water that they use.
Water Saving Tips:
⢠Do not leave taps dripping
⢠Wash your car on the grass, this will water your lawn at the same time.
⢠Shorten your showering time
⢠Use a glass of water to rinse when brushing your teeth.
⢠Take shallow baths and avoid filling your bath to a depth greater than 100mm
⢠Re-use grey water to water your garden or pot plants.
Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants to:
⢠customerserviceemails@jwater.co.za
⢠011 375 5555/086 056 2874
⢠SMS 076 333 5052
⢠www.johannesburgwater.co.za
⢠@Jhbwater- Twitter
⢠Johannesburg Water- Facebook
Johannesburg Water is committed to providing sustainable water and water restrictions will be enforced by fines to consumers who contravened the Water Services by-law and consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 758 9650.
by Malehlohonolo Mohomane | Sep 16, 2021 | archive, Media Statement
16 September 2021
Media Statement
Water supply interruption affecting Sandton areas
Rand Water, our bulk water supplier notified us of a burst pipe on their line that will affect a number of Johannesburg Water meters in the Sandton area. The bulk supplier is currently excavating and the estimated time for completion of repairs is not yet known.
Johannesburg Water is in the process of organizing alternative water supply in the form of tankers for the areas affected. A comprehensive list will be placed on our social media pages.
Reservoirs and areas affected:
LinksField and Alexander Park Reservoir:
Randjieslaagte Reservoirs: Bramley, Glenhazel, Rembrandt Park, Lyndhurst
Linbro Park Reservoir: Alexander, Kew, Modderfontein A.H, Longlake, Linbro Park, Marlbhoro
Marlboro Reservoir: Morningside, Rivonia, Parts of Bryanston, Gallo Manor, Paulshof , Sunninghill
Illovo Reservoir: Sandown, Morningside, River club, Strathavon
Morningside Reservoir: Morningside, Riverclub, Benmore Gardens
Bryanston Reservoir: Douglasdale, Lonehil, Witkoppen, Rivonia , Fourways , Bryanston , Dainfern
An update on the repairs will be updated on our website ad social media pages.
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by Malehlohonolo Mohomane | Aug 31, 2021 | archive, Media Statement
South Hills tower â update Â
Please note that we have started pumping into the tower from yesterday afternoon. Residents have already started to get water.
Affected areas:
Linmeyer
South Hills
Risana
The Hills
Water tankers have been dispatched in the affected areas and will remain there until water is restored and a full list can be found on our website and social media pages.
We apologise for the inconvenience caused.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by Malehlohonolo Mohomane | Aug 27, 2021 | archive, Media Statement
27 August 2021
Media Statement
Rand Water, our bulk water supplier has issued a notice of 20% water restrictions to Municipalities in Gauteng due to network being under severe pressure whereby the water demand consistently exceeds the water supply. These restrictions were implemented to allow for the recovery of its network systems and will impact some parts of Johannesburg were residents will experience intermittent water supply.
Furthermore, Rand Water had a power supply issue at their Zuikerbosh purification works yesterday which negatively impacted on their Palmiet pumping system that feeds their Meyers Hill reservoir which supplies our South Hills tower. The reservoir is currently below the threshold at which we can pump into the tower which means the tower area is currently without water supply.  Areas like Linmeyer, South Hills, Risana, The Hill and surrounding areas will be affected.
Johannesburg Water reservoirs restricted are:
- Rem Allandale and President Park Reservoirs – supplies greater Midrand, President Park, Kaalfontein,Ebony Park, Rabie Ridge and Ivory Park
- Halfway House South, Diepsloot Town and Abbatoir & Market â supplies greater City Deep, Tulisa Park Stafford and Steeledale ,
- Sandton No1 and Sandton No2, Malvern East, North East Areas, Linksfield Ridge Reservoir
- Meadowlands Res North and Meadowlands Res South: supplies Dobsonville, Jabavu,Orlando, Mofolo and Dube
- Braamfischerville Ext 12 and Braamfischer: supplies Braamfischer, Meadowlands and Mmesi Park
- Roodepoort Deep Township: supplies Hamberg,Rand Leases, Roodepoort and Creswell Park
- Protea Glen:supplies greater Protea Glen,
- Hursthill reservoir: supplies Montgomerry, Albertville,Westbury,Northcliff, Greymont, Coronationville and Triomf
- Orlando Power Station: Â supplies Orlando East,Orlando West, Nomzamo and kplipsruit
- Diepkloof Reservoir: supplies Diepkloof and Noordgesig
- Whiteridge North Ridge:supplies Helderkruin, Weltevreden park,Constantia Park, Allens Nek and Florida Park
- Doornkop North and Corriemoor Reservoir: supplies Fairland, Blackheath and Quellerina
- Chiawelo Reservoir: supplies Chiawelo, Klipriviersoog, Dlamini and Protea North
- Zondi Reservoir: supplies Zondi, Molestane Emdeni, Naledi, Zola, Doornkop and Zola
- Doornkop Reservoir and Power Park : supplies Eldorado Park, Nancefield, Pimville and Devland
- Grobler Park Reservoir and Fleurhof: supplies Fleurhof and Lea Glen
- Lenasia Township: supplies greater Lenasia and the sorroundings areas
- Abbatoirs Hamburger: Florida Lake , Florida Park and Discovery ext 2 and 5
- Boschkop Reservoir: Radiokop, Randparkrif and Weltevredenpark
- Cosmo City: Â Cosmo city, Kya Sands, Northriding, Zandspruit , Hoogland, Lanseria, Moslyn park
- Commando road and Claremont: Claremont, Industria North and Delarey
- Cornelius street: Fairland, Weltevreden Park, Allens Nek, Randparkrif
- Honeydew Reservoir 1and 2: Honeydew Manor, Radiokop, Ruimsig A.H, Honeydew Grove, Honeydew Ridge, Aanwins A.H and Ambot A.H
- Horizon North: Georgina, Discovery, Horison and Roodepoort North
- Noordgesig township: Noordgesig and Pennyville
- Watervall dall and Watervar Reservoir: Bergbron, Greymont, Northcliff, Quellerina and Florida Hills
- Weltevreden bypass: Radiokop, Willowbrook, Weltevreden Park, Poortview , Amarosa and Wilgeheuwel
Residents are urged to use water sparingly as the City is still under Level -1 water restrictions as per Section 44 (3) of the Water Services By-law.
A list of water tankers will be published on our website and social media platforms as and when they are dispatched.
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