31 March 2021
Media Release

Water shortages in the Hursthill and Brixton Area

On Monday 29 March 2021, a major power failure impacted the Rand Water Eikenhof system which supplies water to Johannesburg Water Crosby, Brixton, and Hurst Hill reservoirs. This led to these reservoirs running empty. Since the power supply was restored, Johannesburg Water has been trying to restore sufficient capacity without much success as Rand Water is still struggling to provide the required flow.
Johannesburg Water received confirmation that Rand Water has since reconfigured systems to increase flow to Brixton, Crosby and Hursthill. An improvement will be noticeable overnight as Rand Water increases the flow to feed to these areas. There are water trucks in the affected areas to assist residents.

We apologise for the inconvenience caused and appeal to affected residents to be patient as services are being restored.

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Issued by Johannesburg Water
Stakeholder Relations and Communications Department
Isaac Dhludhlu
Email: Isaac.Dhludhlu@jwater.co.za
Tel: 011 688 1577

27 March 2021
Media Statement

Shutdown to affect Midrand

Rand Water will undertake urgent repairs on the pipeline that is leaking later today Saturday 27 March2021. The shutdown will start at 18h00 for the duration of 28hrs and will affect greater Midrand, Halfway House, President Park, Rem Allendale and Chloorkop which is supplied from Ekurhuleni.

Due to the large scale of the area, we may not be able to rollout tanks to all affected areas and we appeal to all residents to use water sparingly, only for human consumption so that we can stretch reservoirs capacity and limit times of no water.

Residents will be updated on the Johannesburg Water social media pages.

Apologies for the inconvenience.

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Hursthill reservoir still in recovery mode

Johannesburg Water advises residents of the City of Johannesburg that most of the reservoirs that are restricted have recovered except Hursthill reservoirs. The reservoirs are still in recovery mode and we urge residents in the listed areas to continue to use water sparingly.

o Montgomery Park
o Albertville
o Franklin Roosevelt Park
o Westbury
o Northcliff Ext.21
o Albertskroon
o Greymont
o Northcliff Ext.32
o Coronationville
o Hurst Hill
o Claremont
o Newlands
o Martindale
o Triomf
o Montclare
o Westdene
o Northcliff
o Newclare
o Greymont Ext.1
o Delarey
o Montgomery Park
o Albertville
o Franklin Roosevelt Park Ext.1
o Parkview Ext.1
o Melville Ext.1
o Greenside Ext.2
o Richmond Ext.1
o Parktown Ext
o Parktown Ext.3
o West Cliff Ext
o Emmarentia
o West Cliff Ext.3
o Hurst Hill
o Auckland Park
o Rossmore
o Melville Ext.2
o Richmond
o Melville Ext.3
o Westdene
o Greenside Ext.6
o Greenside Ext.4
o Greenside Ext.5
o Victory Park Estate S.H.
o Parkview
o West Cliff
o Greenside
o Emmarentia Ext.1
o Greenside Ext
o Parktown
o Melville
o Parkhurst

Johannesburg Water implemented water restrictions by between 20 – 45% in the last week to ensure a sustainable supply for all after Rand water informed the utility of water restrictions from their side due to increase in demand. Johannesburg Water has been in contact with the bulk water supplier Rand Water to increase supply for the reservoir to recover much quicker as a result of high demand in the area.

We plead with all residents of the city of Johannesburg to use water sparingly and residents report all service interruptions through the call centre. The teams are monitoring the reservoir levels and water tankers will be rolled out as and when the need arises per area. All updates will be available on our social media pages and apologies for the inconvenience.

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Isaac Dhludhlu
Manager: Communications and Marketing
Telephone: 0116881577
Email: Isaac.Dhludhlu@jwater.co.za

18 March 2021

 Media Statement 

Water Restrictions in the City of Johannesburg- updated

Rand Water has indicated that their distribution network is currently under severe pressure whereby the water demand consistently exceeds the water supply.  The water Entity requested Johannesburg Water to implement their water restrictions to prevent a situation where both supply systems collapse and Johannesburg Water has responded by restricting many of its reservoirs by between 20 – 45%.

Some areas fed from the reservoirs below that have been restricted will experience low pressure to no water especially high lying areas and some will not be affected at all. Hursthill reservoir which supplies Coronationville is still battling with capacity and we appeal to all residents to use water sparingly in order to boost the system much quicker. Alternative water supply will be rolled out to areas that get affected due to these restrictions and tanker supply will be rolled out as and when required.

Johannesburg Water reservoirs restricted are: 

• Rem Allandale and President Park Reservoirs – supplies greater Midrand, President Park, Kaalfontein,Ebony Park, Rabie Ridge and Ivory Park
• Halfway House South, Diepsloot Town and Abbatoir & Market – supplies greater City Deep, Tulisa Park Stafford and Steeledale ,
• Sandton No1 and Sandton No2, Malvern East, North East Areas, Linksfield Ridge Reservoir
• Meadowlands Res North and Meadowlands Res South: supplies Dobsonville, Jabavu,Orlando, Mofolo and Dube
• Braamfischerville Ext 12 and Braamfischer: supplies Braamfischer, Meadowlands and Mmesi Park
• Roodepoort Deep Township: supplies Hamberg,Rand Leases, Roodepoort and Creswell Park
• Protea Glen:supplies greater Protea Glen,
• Hursthill reservoir: supplies Montgomerry, Albertville,Westbury,Northcliff, Greymont, Coronationville and Triomf
• Orlando Power Station:  supplies Orlando East,Orlando West, Nomzamo and kplipsruit
• Diepkloof Reservoir: supplies Diepkloof and Noordgesig
• Whiteridge North Ridge:supplies Helderkruin, Weltevreden park,Constantia Park, Allens Nek and Florida Park
• Doornkop North and Corriemoor Reservoir: supplies Fairland, Blackheath and Quellerina  
• Chiawelo Reservoir: supplies Chiawelo, Klipriviersoog, Dlamini and Protea North
• Zondi Reservoir: supplies Zondi, Molestane Emdeni, Naledi, Zola, Doornkop and Zola
• Doornkop Reservoir and Power Park : supplies Eldorado Park, Nancefield, Pimville and Devland
• Grobler Park Reservoir and Fleurhof: supplies Fleurhof and Lea Glen
• Lenasia Township: supplies greater Lenasia and the sorroundings areas

Water tanks for residents getting a feed from Fleurhof reservoir  will be placed in the following points:

• Fleurhof:  5 tanks to be placed, Florida North: 1 tank to be placed
• Helpmekaar cnr Smelt
• Buttercup cnr Halite
• Cosmos cnr Malacite
• Hyacinth cnr Beryl ave next to Future life school
• Fever tree cnr Turte Head str next to the flats
• Bertha str,  Florida North

We plead with all residents of the city of Johannesburg to use water sparingly and residents report all service interruptions through the call centre and on social media. An updated list of water tankers will be published on our social media pages and when they are dispatched.

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Water Restrictions in the City of Johannesburg

Rand Water has indicated that their distribution network is currently under severe pressure whereby the water demand consistently exceeds the water supply.  The water Entity requested Johannesburg Water to implement their water restrictions to prevent a situation where both supply systems collapse and Johannesburg Water has responded by restricting many of its reservoirs by between 20 – 45%.

Some areas fed from the reservoirs below that have been restricted will experience low pressure to no water and some will not be affected at all.

Alternative water supply will be rolled out to areas that get affected due to these restrictions and tanker supply will be rolled out as and when required.

Johannesburg Water reservoirs restricted are: 

• Rem Allandale
• President Park Reservoir No2
• Halfway House South
• Diepsloot Town
• Abbatoir & Market
• Sandton No1 and Sandton No2
• Malvern East
• North East Areas
• Linksfield Ridge Reservoir
• Inferential
• Meadowlands Res North and Meadowlands Res South
• Braamfischerville Ext 12 and Braamfischer
• Roodepoort Deep Township
• Protea Glen
• Hursthill
• Orlando Power Station
• Diepkloof Reservoir
• Whiteridge North Ridge
• Doornkop North
• Corriemoor Reservoir
• Chiawelo Reservoir
• Zondi Reservoir
• Doornkop Reservoir
• Power Park
• Grobler Park Reservoir
• Fleurhof
• Florida North
• Lenasia Township

Water tanks for residents getting a feed from Fleurhof reservoir  will be placed in the following points:

• Fleurhof:  5 tanks to be placed, Florida North: 1 tank to be placed
• Helpmekaar cnr Smelt
• Buttercup cnr Halite
• Cosmos cnr Malacite
• Hyacinth cnr Beryl ave next to Future life school
• Fever tree cnr Turte Head str next to the flats
• Bertha str,  Florida North

We plead with all residents of the city of Johannesburg to use water sparingly and residents report all service interruptions through the call centre and on social media.

An updated list of water tankers will be published on our social media pages and when they are dispatched.

Ends

03 March 2021
Media Statement
Rand Water Meredale and Waterval reservoirs critically low

After the unsuccessful G23/Q2 Shutdown that was carried out over the weekend, Rand Water recommissioned its infrastructure in order to restore water supply. During the recommissioning process, an Air Valve on the Q2 pipeline failed and caused a major water leak in Naturena that required to be repaired.

The Rand Water Eikenhof Pump station required to be decommissioned in order to repair the faulty air valve. This repair work has now been completed and the recommissioning process has begun.

As a result, the Meredale and Waterval reservoirs are now at critically low levels. This will affect supply to some of our reservoirs and towers.

Eikenhof is now pumping at maximum flow, however we have not started seeing an improvement in our system.

Residents can get updated information from our social media platforms.

SUBURBS THAT MAY BE AFFECTED
Roodepoort/Randburg area:

Bergbron, Claremont, Delarey, Whiteridge, Roodekrans (all ext), Wilropark (all ext), Helderkruin (all ext), Constantia Kloof (all ext), Allens Nek (all ext), Weltevreden (all ext), Florida Hills, Florida North, Discovery (all ext), Selwyn, Florida Township, Horison, Horison View, Roodepoort North, Florida Park (all ext), Constantia Park, Honeydew (all ext), Zandspruit, Laserpark, Randparkridge, Cosmo City, Lanseria, Thabo Mbeki Informal settlement, Olivedale, Sundowner, Northwold, Boskruin, Bromhof, Kya Sands, Bloubosrand, Eagle Canyon, Honeydew View, Poortview, Ruimsig, Wilgeheuwel, Princess, Grobler Park (all ext), Lindhaven, Little Falls, Harveston, Honeydew (all ext), parts of Northriding

Langlaagte/ Southdale area:
Mondeor, Southgate, Meredale, Alan Manor, Eagles Nest, Southfork, Kibler Heights, Eikenhof, Lougherin A.H, Coronationville,Westbury, Claremont, Triomf, Westdene, Newlands, Greymont, Albertskroon, Albertsville, Langlaagte, Industria, Bosmont, Riverlea, Longdale, Vrededorp, Fordsburg, Brixton, Mayfair, Cottesloe, Janhofmeyer, Rossmore, Hursthill, Montclare, Melville, Emmerentia, Auckland Park, Greenside, Westcliff, Parkview, Fairlands, Berario, Northcliff (all ext)

Soweto Areas:
Pimville, Power Park, Diepkloof, Orlando East, Orlando West, Dobsonville, Naturena Klipspruit ,Meadowlands, Comptonville, Meredale, Moroka, Jabavu, Molapo,Jabulani, Tladi, Moletsane, Mofolo South, Mapetla, Zola, Zondi, Naledi and all extensions, Emdeni, Mofolo north, Mofolo central, parts of Dube, Chiavelo and extensions, Protea North, Protea South, Dhlamini and extensions, Eldoradopark and all extensions, Klipspruit west and Klipspruit

Hospitals affected:
Wilgeheuwel, Flora Clinic, Olivedale, Helen Joseph, Crescent Clinic, Garden City, Rahima Moosa, Baragwanath , Tshepo Themba, Lesedi Clinic

Please note that the tanks placed over the weekend are still onsite and have been refilled.

Water tanks are at the following points:
1. Alwayn RD & Babiana Street
2. Commando & main RD Revelea
3. Jukskei Drive & Wilhemina Hokins
4. Japura village cnr of Erythrin for Senior Citizen-Riverlea
5. Crown Informal Settlement
6. At BP Cnr Gordon Road & bergbron
7. Bergbron & Whiteridge
8. Brixton Policetaion( Cnr High & Mercury)
9. Crosby Clinic
10. Rahima Moosa Hospital
11. Slovo Park Informal Settlement(coronationville)
12. Kathrada Informal Settlement(Newclare)
13. Edward Street(Sophiatown)
14. No 46 Wilma Street(Montclare)
15. Riverlea Recreation Centre
16. Quellerina and Florida Glen truck will roam around in the area
17. Sophiatown Clinic and Fire Station Truck will roam around in the area
18. Hellen Joseph Hospital water tanker is there to pump water to the hospital.
19. Cnr Mimosa and Willow Road
20. Cnr Taibos & Accacia Road
21. Cnr Weltevreden and Shaka Road
22. Cnr Golf Glub Terrace and Joachim van Pletzen – Constantia Kloof
23. Bertha ave – Florida Noord
24. Bruno street – Florida Noord
25. Louanna street – Constantia Kloof
26 Okkerneut – Constantia Kloof

Residents can get more information about the interruption on our social media pages.

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For media inquiries:
Eleanor Mavimbela
Officer: External Communications
Tel: 0713136327
Email: eleanor.mavimbela@jwater.co.za