Collapsed sewer pipe in Noordwyk

Collapsed sewer pipe in Noordwyk

by | Feb 15, 2021 | archive, Media Statement

15 February 2021
Media Statement
Collapsed sewer pipe in Noordwyk

Residents of Noordwyk, Country View and Blue Valley are advised that Johannesburg Water is aware of the sewer flowing into the stream as a result of a pipe that has collapsed. This matter  is receiving seriously care by the Entity and  has been reported to the Gauteng Department of Agriculture and Rural Development as well as the national Department of Water and Sanitation.

The collapsed DN450 sewer pipeline runs in the centre of a watercourse across fourteenth street in Noordwyk. We have engaged all relevant stakeholders via the Johannesburg Water (JW) internal Environmental Department for necessary directives which will enable a contractor to work in the watercourse.

The type of work is extremely complicated and will require diversion of the watercourse to enact necessary repairs, relay, align and anchor sections of the collapsed pipeline.

Due to the watercourse diversion, GDARD requested that further directives will be required from national Department of Water and Sanitation (DWS).

Johannesburg Water is also busy with the process of contractor procurement who will carry out the necessary repairs. There is currently no estimated time of resolution, as we await directives from both GDARD and DWS and will try to complete repairs speedily in order to minimize impact on the environment and the ecosystem. All repairs updates will be communicated on the Company social media pages.

Ends
For media inquiries:

Isaac Dhludhlu
Manager: Communications and Marketing
Tel: 011 688 1577
Email: Isaac.dhludhlu@jwater.co.za

VERIFICATION OF PREPAID METER DATA (STAND BY STAND VERIFICATION)

by | Jan 28, 2021 | archive, Media Statement

28 January  2021

Media statement

VERIFICATION OF PREPAID METER DATA (STAND BY STAND VERIFICATION)

Johannesburg Water is embarking on a prepaid meter data verification exercise in selected townships/suburbs across the City of Johannesburg. The data verification exercise will be conducted by the Johannesburg Water service provider African Meter Reading (AMR) who will visit each and every stand in areas with prepaid meters.

The verification is aimed at updating customer data and the collected data will be used only to update the vending system and SAP with the correct meter and customer information.

The aim of this project is to:

  • Verify data to update system
  • Update customer data
  • Check meter number
  • Check if meter is functional

This project started at the end of November and will be rolled out in phases in all the parts of Soweto, Lehae, Cosmo City and Riverside View with the inclusion of all households in Diepkloof.

In Braamfischer, Devland and Lehae the service provider will be verifying all the meters in these areas even those with conventional meters.

Customers are asked to note that African Meter Reading will not be enforcing any by-laws during the implementation of the data verification exercise for customers that have by-passed meters, vandalized meters or illegally connected their homes to the system. The Information gathered by AMR during the exercise will not be used to prosecute or penalise transgressors.

Residents are asked to note that personnel doing the verification tests will be easily identifiable with Johannesburg Water branded reflective vest, a cap and Identity card  which they will be required to wear at all times during working hours. The AMR office line 010 110 0598 can be used to verify the identity of the personnel who will be doing the verification.

Ends

For media inquiries:
Isaac Dhludhlu
Manager: Communications and Marketing
Tel: 011 688 1577
Email: Isaac.dhludhlu@jwater.co.za

JHB North shortages

JHB North shortages

by | Dec 21, 2020 | archive, Media Statement

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

CLICK TO DOWNLOAD STATEMENT>>>JHB North shortages 21 December 2020

EMERGENCY REPAIRS TO PIPELINE

EMERGENCY REPAIRS TO PIPELINE

by | Dec 5, 2020 | archive, Media Statement

05 December 2020
Media Statement

EMERGENCY REPAIRS TO PIPELINE

Our bulk water supplier Rand Water has scheduled a 33hours emergency shutdown to replace a faulty and leaking valve, this operation will commence today Saturday 5 December from 14h00 to Sunday 6 December 2020 at 23h00. The planned emergency shutdown will affect water pipelines in the following areas of Johannesburg Water of supply:
• Alexander Park
• Benrose
• Bruma
• City Deep
• Denver
• Malvern
• Linksfield Reservoir
• Rotek Engineering buildings and workshops

Johannesburg Water doesn’t expect our services to be impacted by the emergency shutdown, we appeal to residents in the above-mentioned areas to use water sparingly to minimise the impact. The Entity does have contingency measures in place to assist as and when we encounter water supply problems, all updates will be provided on our social media pages.

Ends

Media Inquiries

Isaac Dhludhlu
Email: Isaac.Dhludhlu@jwater.co.za
Mobile:072 638 5346

Cleaning of Honeydew Reservoir

Cleaning of Honeydew Reservoir

by | Nov 30, 2020 | archive, Media Statement

Water Interruptions

 

 

30 November 2020
Media Statement
Cleaning of Honeydew Reservoir

Johannesburg Water would like to inform all receiving their water supply from Honeydew reservoir and that our teams will be cleaning the Honeydew Reservoir from 01 to 03 December 2020.

Customers are advised that this is a routine maintenance exercise that is done with the sole aim of improving hygiene and ensure the quality of water provide continues to comply with the South African National Standards 241 (SANS241).

During the maintenance period, we don’t expect residents of the below areas to be impacted,  Bellairspark,  Boskruin, Boundary Park, Bromhof, Bushill Estate, Cosmo City, Honey Park, Honeydew Manor, Hoogland, Huntershill, Kevin Ridge, Kya Sands, Laser Park, Noordhang, Northriding, Northgate, Northwold, Olivedale, Randparkrif , Sharonlea, Radiokop, Sonnedal, Honeydew Ridge, Sundowner, Tres Jolie, Zandspruit, Harveston, Mogale City, Kim Bult,

The Entity will provide water tankers if any of the water supply is affected. Residents are also reminded that the City is still under level 1 water restrictions and we urge all to use water sparingly.

Johannesburg Water will keep customers informed on the process via our social media pages.

Ends

For media inquiries:
Isaac Dhludhlu
Manager: Communications and Marketing
Tel: 011 688 1577
Email: Isaac.dhludhlu@jwater.co.za

POWER FAILURE AT TREATMENT PLANT IMPACTED SOME RESERVOIRS

POWER FAILURE AT TREATMENT PLANT IMPACTED SOME RESERVOIRS

by | Nov 25, 2020 | archive, Media Statement

Water Interruptions

 

 

Media Statement
25 November 2020
POWER FAILURE AT TREATMENT PLANT IMPACTED SOME RESERVOIRS

Rand Water’s Zuikerbosch Water Treatment Plant experienced a power supply failure, which affected water pumping into some Johannesburg Water reservoirs.

The incident occurred on Tuesday, 24 November 2020, as a result of an Eskom cable failure between Eskom’s Snowden Substation and Rand Water. Eskom was called in and worked on repairs which were completed at 12:30 today 25 November 2020.

This incident has resulted in the low capacity of some Johannesburg Water (Hurstshill and Roodepoort area) reservoirs levels which are quite low. Full pumping has now begun by Rand Water and we are monitoring the situation.

Johannesburg Water would like to encourage residents to use water sparingly until our capacity has improved. Updates will be provided on social media pages.

Ends

For media inquiries:
Isaac Dhludhlu
Manager: Communications and Marketing
Tel: 011 688 1577
Email: Isaac.dhludhlu@jwater.co.za